Benefits : Employee discounts
Flexible schedule
Free uniforms
FOH SERVER / CASHIER JOB DESCRIPTION The FOH Server / Cashier may work in the capacity of Cashier, Expeditor, and / or Greeter. The FOH Server / Cashier maintains consistent customer service focus always showing pride of ownership and a sense of urgency to delight the Guest. Enthusiastically greets Guests with a warm, genuine welcome. Consistently follows high standards of service.
- Demonstrates strong comprehension of menu including recipes, allergens, and dietary restriction workarounds.
- Processes Guest orders in person or by telephone using the POS, handle cash and credit / debit card transactions with accuracy while upholding register dialogue.
- Follows all cash handling procedures, including fraud protection, and properly assigns and checks out drawers as required.
- Presents food to Guests, circulates dining room for service opportunities, pre-busses, and busses tables, and greets Guests who are walking into the restaurant, standing in line, or exiting the restaurant.
- Maintains clean floors, busses, and washes dishes, cleans and restocks bathrooms, wipes windows. Maintains the overall cleanliness of the restaurant.
- Processes Guest orders at the register, simultaneously pour beverages, answers questions about our menu, and keep the front counter area clean and organized.
- Restock the ice bin, dry clean tumblers, and glassware.
- Communicates regularly and consistently with Guests and employees working in other stations (BOH and FOH) to optimize service levels.
- Other tasks as assigned.
SKILLS AND QUALIFICATIONS FOH Server / Cashier must exercise the following qualities and skills :
Strong customer service personality and skillsPrior experience in a customer service or restaurant environment preferred.Ability to remain calm under pressure in a fast-paced environment.Reliable transportation and ability to arrive at work on time and maintain a positive attendance record.Ability to remain calm under pressure in a fast-paced environment.Reliable transportation and ability to arrive at work on time and maintain a positive attendance record.Ability to work a flexible schedule, including weekends, holidays, and evenings.Good communication, organization, and interpersonal skills to establish and maintain effective working relationships with co-workers.Current Food Handlers Card or ServSafe Certificate. PREVIOUS EXPERIENCEA minimum of 6 months experience as a Cashier in a hospitality or retail environment. Previous restaurant experience is preferred.J-18808-Ljbffr