ITM 14- Process Management Manager

About DTMB

Department of Technology, Management and Budget (DTMB) supports the business operations of state agencies through services including building management and maintenance, information technology, centralized contracting and procurement, budget and financial management, space planning and leasing, construction management, motor vehicle fleet operations, and oversight of the state retirement systems.

About the position

This position provides management of the day-to-day activities of the staff at the Client Service Center in its function of providing front line technical support to all State of Michigan employees and partners. It is responsible for problem management, root cause analysis, advanced end user support, setting priorities, developing operational activities, and ensuring that quality IT services are provided to customers of DTMB.

View the Position Description here : Information Technology Manager 14

Position Location

This position is located in Dimondale, MI. Candidates should confirm work location and schedule at the time of interview.

Application process note : application does not guarantee contact; only those interviewed will be notified of results.

DTMB does not participate in STEM-OPT

Sign-on bonus up to $2,500 : Up to $1,250 to be paid upon new hire and the remainder to be paid after satisfactory completion of the initial probationary period (12-month period). This does not apply to current state employees.

• Information Technology Infrastructure Analyst
• Information Technology Programmer / Analyst
• Information Technology Project Coordinator
• Information Technology Project Manager
• Information Technology Specialist

Sign-on bonus up to $3,500 : Up to $1,750 to be paid upon new hire and the remainder to be paid after satisfactory completion of the initial probationary period (12-month period). This does not apply to current state employees.

Education

Possession of a bachelor's degree with not less than 21 semester (32 term) credits in one or a combination of the following : computer science, data processing, computer information systems, datacommunications, networking, systems analysis, computer programming, information assurance, IT project management or mathematics.

Experience

Three years of professional experience equivalent to an Information Technology Infrastructure, Programmer / Analyst or IT Project Coordinator P11, or one year equivalent to an Information Technology Infrastructure, Programmer / Analyst or IT Project Coordinator 12. Three years of experience as a computer programming supervisor or Information Technology Supervisor may be substituted for the education and experience. View the job specification at : https : / / www.michigan.gov / mdcs / - / media / Project / Websites / mdcs / JOBSPECS / I / InformationTechnologyManager.pdf

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