OPERATIONS MANAGER

Operations Manager

Primary purpose : Manage the Natural Gas Business Unit's (BU) Maximo Maintenance Management System (MMS) and represent the BU's in Corporate committees associated with maintenance and compliance management systems.

Essential duties and responsibilities :

• Manage the Natural Gas business unit's Maximo asset and maintenance management system, collaborating with I.T. and other business unit representatives
• Develop, maintain, and present Maximo maintenance management system related training
• Maintain Maximo Support Site jointly with I.T. and others, including announcements, FAQs, tips, training materials and webinar history, etc.
• Generate, review and distribute preliminary and final compliance reports
• Generate and distribute weekly Maximo support ticket review and status notes to BU management
• Coordinate / perform ongoing Maximo support (including security and data change requests) and monitor / update support ticket system for proper assignment and follow-up
• Analyze changes needed and create location hierarchy and GeoLocs changes / additions for new / acquired companies / facilities
• Review Maximo work order generation results and resolve identified issues
• Perform Preventive Maintenance (PM) data integrity reviews / audits
• Coordinate the development and maintenance of Maximo corporate job plans for Natural Gas
• Manage assigned Maximo support contractor
• Manage department budget and forecasting
• Occasional travel to provide field staff with training, presentations, and attend industry related seminars. Average annual travel about 10%
• Other support duties as assigned

Position Requirements Minimum requirements :

Education : College graduate, Bachelor's degree in Computer Science with emphasis on data science and analytics preferred. Other Technical degrees will be considered

Experience / specific knowledge : Minimum 3 to 5 years experience with IBM Maximo software, particularly work / maintenance management and administrative functionality, along with database management experience

Certifications, licenses, registrations : IBM Certified Maximo Manage V9.0 Functional Deployment - Professional, preferred, but not required Must have a valid and current US drivers license

Competencies, skills, and abilities : Competent with spreadsheets and working with databases Communications skills to be able to develop and provide technical training both in person and over Teams / remotely

Physical demands : Able and willing to use air transportation to commute to field work or meeting locations within the United States. Working conditions : Be able to work in an office environment, Monday through Friday. A hybrid work schedule is available.

Other responsibilities : Other support duties as assigned

EQUAL OPPORTUNITY EMPLOYER STATEMENT : We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.