Temporary Support Associate

Overview

Temporary Support Associate role at Coach. Coach is a global fashion house founded in New York in 1941. We are part of the Tapestry portfolio, a global house of brands committed to innovation and inclusivity. The Sales Support Associate role is an integral part of the store's overall success and efficiency, focusing on servicing customers with friendly, efficient interactions and maintaining a well-organized sales floor. Accurate and effective work supports the flow of product from receipt through the point of sale.

Responsibilities

• Cash wrap : greet customers, offer your name, interact genuinely, read cues, conduct email / name capture where permitted by law, maintain accuracy at POS, keep cash wrap clean and organized, suggest add-ons and sell gift cards, ensure POS media accuracy, and thank customers to encourage return visits.
• Stockroom / Warehouse : receive shipments and transfers, notify management of new product, scan cartons / transfers and verify information, communicate discrepancies, process shipments / transfers per Coach standards, organize and clean stockroom daily (including offsite / remote warehouses as applicable), manage stock levels, perform regular cycle counts, participate in store physical inventory counts, and maintain Loss Prevention standards.
• Sales Floor : analyze replenishment needs, replenish floor zones, respond to sell-through with visual merchandising, support floor activities, communicate product information (price points, features, color, stock availability), assist customers and coordinate with Sales Team or Management, maintain housekeeping standards.

Competencies

Additional Requirements

Company Information & Equal Opportunity

Tapestry, Inc., parent company of Coach, is an equal opportunity and affirmative action employer. Employment decisions are based on qualifications and related to the requirements of the position, without regard to age, sex, sexual orientation, gender identity or expression, genetic characteristics, race, color, creed, religion, ethnicity, national origin, disability, marital status, military status, pregnancy, or any other legally protected basis. Visit Coach at www.coach.com.

Benefits

General benefits include health benefits (medical / dental / vision), life insurance and disability insurance. Eligible employees may enroll in the company's 401(k) plan and receive paid time off for wellness needs and vacations. Additional compensation may include product discounts and incentive compensation.

J-18808-Ljbffr