Lead User Experience Designer

Title : Lead UX Designer - ServiceNow

Location : Hybrid in Minneapolis, MN 4 days / week

Duration : 6 month contract with potential extension

We are hiring a UX designer to make sure that our ServiceNow solutions are designed with user-centered principles. This role will advocate for UX best practices throughout the entire product lifecycle—from ideation to deployment—collaborating closely with product engineering and business stakeholders to deliver intuitive, accessible, and engaging experiences on the ServiceNow platform.

Responsibilities include ensuring clear and concise requirements are captured, participating in testing efforts, driving issue resolution, supporting the implementation and validation process, and developing comprehensive procedural documentation and user manuals.

Must Have :

• 5 years of experience working with ServiceNow
• 3+ years of UI / UX on ServiceNow
• UI / UX designing, creating standards and streamlining user experience across all ServiceNow modules

Nice to Have :

ITR Group offers a competitive compensation and benefits package, including medical, dental, and 401(k) for eligible employees. The W2 pay range for this type of role is approximately $50.00 - $65.00 per billable hour. This range is an estimate and not a guarantee of compensation. The final rate will be determined by factors such as experience, market trends, and specific job assignments. Discover more about how ITR Group connects top talent with leading client opportunities.