HRIS Specialist (UKG)

HRIS Specialist

Pet Paradise's full-service pet care destination is dedicated to giving pet parents access to all the premium care they need to give their furry family member the happiest, healthiest, longest life possible. The Pet Paradise brand has grown to offer resort-style pet day camp and care, professional pet grooming, low-stress and high-quality veterinary care, and of course, overnight boarding that feels like home, all under one roof. Located in ten states with more than 60 locations in operation or under development, Pet Paradise continues to expand in the United States.

We are currently looking for an HRIS Specialist with UKG administration experience to join us at our San Marco headquarters in Jacksonville, FL!

Qualified candidates will be talented, focused, results-driven self-starters with strong communication and organization skills, who have a passion for best practices, innovation, and problem solving.

The HRIS Specialist will act as our "in-house expert" on all things UKG. They will be a subject matter expert on the functionality and optimization of the HRIS, serving as the lead administrator to all end-users companywide. This individual will be responsible for the integrity of employee and location-related data to create and maintain effective reporting, policies, and procedures, improve the employee and manager experience, and maximize data accessibility and usage. As a key member of a collaborative human resources team, the HRIS Specialist will also provide general HR support and guidance, so foundational HR knowledge, including employment law and compliance, is essential.

Essential Functions:

• Manage and administer all employee, location, and organizational data in the HRIS (including but not limited to UKG Pro, UKG Workforce Management and UKG People Analytics), ensuring accuracy and integrity
• Interpret data to assist in planning and developing decisions related to staffing, productivity, and training, as well as to help to solve business challenges and needs
• Provide extensive analysis, reporting, and HRIS system development to meet the needs of the Human Resources team and company as a whole
• Work closely with in-house Accounting team to ensure successful payroll processing and reporting
• Respond to, investigate, and resolve data requests and system issues
• Lead (and project manage other contributors on) new module implementations
• Create and maintain UKG workflows according to company pay policies and input termination and job/pay change transactions
• Serve as SME of UKG new release functionality, implementing and communicating updates and changes department- (and potentially company-) wide
• Utilize HR data to create internal metrics and reports, as well as responding to external agency requests
• Partner with members of HR, Finance, Operations, and Vet to ensure best practices and system optimization
• Provide technical training and respond to HRIS-related inquiries
• Develop and issue employee surveys, providing detailed result analysis
• Provide support on special projects and other duties as assigned

Qualifications:

• Bachelor's degree and 3+ years of HR experience administering UKG Pro, UKG Workforce Management, and UKG People Analytics
• Prior experience implementing new UKG modules is a plus
• Advanced Excel skills (VLOOKUP, pivot tables, etc.)
• Past experience leading the implementation of new UKG modules is highly preferred
• Hands-on experience maintaining, auditing, and analyzing HR data
• Solid understanding of HR processes, including but not limited to recruiting, compensation, transfers/promotions, performance management, and federal and state employment laws
• Ability to prioritize, multitask, collaborate, adapt, effectively communicate, and make informed decisions
• Work onsite in an office environment at Pet Paradise HQ
• Authorization to work in the US without sponsorship and ability to pass a criminal background check

Check out our Perks & Benefits!

• Complimentary Pet Day Camp!
• 30 Days of Complimentary Pet Boarding (non-holidays)
• Discounted Veterinary Care and Grooming Services
• Paid Time Off
• 401(k) Savings Plan with Company Match
• Health (with company-funded HSA option), Dental and Vision Insurance
• On-demand Pay with DailyPay
• Dog/Cat Adoption Assistance and Pawternity Leave
• Fitness Reimbursement
• Community Perks Discounts
• Employee Assistance Program (EAP) with added mental health benefit

We are a drug-free, smoke-free, equal opportunity employer. Company policy, federal and state laws forbid discrimination because of age, color, race, religion, sex, disability, sexual orientation or national origin.