Production Support Specialist

Production Support Specialist

Champion Windows

As a Production Support Specialist, you will work with reviewing sales contracts, field work orders, field measure sheets, field labor bills, and be responsible for accurately parring and ordering jobs.

Responsibilities

Contract Accuracy and Order Processing

o Accurately review and par sales contracts using measurement forms

o Enter all new, service and / or warranty installation orders into the Champion ordering system

o Verify the accuracy of information from contracts and measurement technicians before submitting orders for production

Document Management

o Upload all relevant documents to the customer in Champion's database

o Ensure all documentation is complete and accessible

Customer Records Management

o Organize and maintain detailed customer records

o Ensure customer records are up-to-date and accurate

Additional Duties

o Perform other related tasks as assigned by management

Qualifications

High school diploma or GED equivalent

3 years of customer service experience

2 years of Material ordering experience

Experience in the home improvement industry a plus

Proficient in using computers and navigating various software applications

Ability to work independently and adhere to key performance

Strong attention to detail and accuracy

Excellent written and oral communication skills, including phone skills

Champion Window is an Equal Employment Opportunity Employer

If you need assistance with completing the online application due to a disability, please contact Champion Window.

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