Deflection Team Lead - Mobile Crisis Team

Job Description :

ESSENTIAL JOB FUNCTIONS

Hours : 3rd Shift, 8pm - 8am

• Oversees day-to-day operations of the Deflection program.
• Creates and maintains staff work schedules, including requests for time off.
• Provides staffing of runs to determine appropriate intervention and level of care during the crisis.
• Ensures team is fully assessing each crisis, providing an appropriate level of care, and follow-up throughout the individual's time of crisis as determined by person in crisis.
• Ensures continuous quality improvement of Deflection program by monitoring flow from initial call through release from case manager.
• Ensures team is working collaboratively with law enforcement, families, other county departments, schools, acute care services providers, and other community resources to coordinate appropriate crisis resolution and referral.
• Ensures team is communicating pertinent information on a timely basis to persons in crisis, MetroSafe call takers and dispatch, LMPD, SCS, and any other appropriate parties while also preserving the dignity and privacy of the person in crisis as much as possible.
• Ensures team is completing and coordinating accurate, timely, and thorough documentation of all interventions transacted during the work shift.
• Assists with initial and ongoing training needs of the team.
• Performs other duties as assigned to assist Unit Manager.
• Respond to emergency coverage needs, as reasonably available.
• Facilitates a culture of openness and collaboration to ensure all team members are providing accurate, quality, crisis assistance, including accurate documentation.
• Attends, participates, and has availability to lead weekly team meetings.
• Utilizes person centered and trauma informed approach to each interaction.

EDUCATION

EXPERIENCE

PHYSICAL DEMANDS

Time Type : Full time

We continually help our community and employees flourish... one life at a time. As a Seven Counties Services employee there are many benefits to enjoy. Below are just some of the great benefits you might be eligible for with Seven Counties Services.

Medical Coverage

Competitive Compensation Packages

Tuition Assistance Plans

Paid Time Off - Generous PTO for Vacations, Illness, Personal Days, Etc. ( 10 Paid Holidays )

At Seven Counties Services, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and employees without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law.