Front Desk Coordinator

Job Description

Job Description

We are looking for a detail-oriented and customer-focused Front Desk Coordinator to join our team on Johns Island, South Carolina. In this long-term contract role, you will play a vital part in creating a welcoming experience for guests. The position offers an opportunity to showcase your organizational skills and dedication to excellent service.

Responsibilities :

• Greet and assist guests with check-in and check-out procedures, ensuring a seamless experience.
• Answer and manage a multi-line phone system, directing calls as needed.
• Provide concierge services by addressing guest inquiries and offering local recommendations.
• Respond to inbound calls and emails in a timely and courteous manner.
• Support guests with any special requests or concerns, ensuring their satisfaction.
• Collaborate with other team members to ensure smooth daily operations.
• Uphold a courteous and approachable demeanor at all times when interacting with guests.
• Assist with administrative tasks as needed to support management.
• Strong customer service skills with a focus on creating positive guest experiences.
• Ability to manage and operate multi-line phone systems effectively.
• Excellent communication skills, both verbal and written.
• Strong organizational skills and attention to detail.
• Ability to work flexible hours, including weekends and holidays, as needed.