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Assistant General Manager
ABM IndustriesLouisville, KY, US26 days ago
Job type
- Full-time
Job descriptionhttps : / / wpe-media.abm.com / wp-content / uploads / 2025 / ABM_2025_Employee_Benefits_Staff_&_Management… Lead and support frontline employees and supervisors; foster a culture of engagement, accountability, and teamwork. Coach and mentor staff to drive performance, professional growth, and compliance with ABM and client policies. Recommend staffing levels, assist in hiring and onboarding, and conduct evaluations in partnership with HR. Act as the primary contact for clients; build and maintain strong, professional relationships with property management teams and stakeholders. Ensure services meet or exceed contract terms, address client feedback, and resolve complaints promptly. Promote additional services and identify growth opportunities to increase billable work. Oversee daily operations of facility services, including janitorial, parking, and maintenance as applicable. Ensure compliance with all ABM processes, safety standards, and quality programs. Conduct time studies, site inspections, and implement continuous improvement strategies to optimize performance. Coordinate special projects and support the implementation of new processes and technologies. Prepare, review, and submit operational and financial reports, budgets, payroll records, and cost analysis. Identify cost-saving initiatives and support vendor / contractor management. Develop and deliver employee training programs focused on safety, operations, and customer service. Promote a strong safety culture and ensure adherence to OSHA regulations and company policies. Administer disciplinary actions in accordance with company guidelines. Bachelor’s degree or equivalent experience. Experience working in union environments. Familiarity with different systems required. Solid business acumen including budget oversight and cost control. Proficiency in Microsoft Office Suite and other job-related technologies. Strong verbal and written communication skills. Ability to manage multiple projects and respond to urgent client needs, including occasional evening / weekend hours
Overview
The Assistant General Manager is responsible for overseeing day-to-day operations at assigned facilities (campus, warehouse, office building or airport), ensuring service excellence, staff development, operational efficiency, and strong client relationships. This role serves as the primary liaison between ABM and client partners, delivering high-quality services in alignment with contract requirements while promoting a culture of safety, accountability, and continuous improvement.
- Pay : – $80,000 The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant’s education, experience, skills, abilities, geographic location, and alignment with market data. You may be eligible to participate in a Company incentive or bonus program.
2025 Benefits
Essential Functions :
Qualifications - Education & Experience
2-3 years of experience in facility, operations, transportation or project management with at least 1–2 years of supervisory experience. CDL knowledge preferred
Qualifications - other skills, Abilities, & Knowledge
Strong customer service, leadership, and interpersonal skills.
Bilingual is a plus
Working Environments and Travel Requirements :
Physical Demands : Standing, sitting, walking for extended periods is possible
Working Conditions :
Logistics environment with potential to be outside for extended periods of time
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Assistant General Manager • Louisville, KY, US
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