Tier 2 Support Specialist

Description

At Clarest Health, we are dedicated to transforming patient care by providing innovative and efficient pharmacy services to healthcare facilities. Our commitment to excellence ensures that our automated dispensing solutions streamline medication management, improve patient outcomes, and enhance the overall efficiency of healthcare operations. As a part of the Clarest Health team, you'll be contributing to a mission-driven organization that is redefining the future of pharmacy services and making a meaningful impact on the lives of patients and healthcare professionals across the nation.

As a Tier 2 Support Specialist, you’ll play a key role in supporting our pharmacy operations through direct, hands-on IT support—helping our teams stay connected, efficient, and patient-focused. This is a great opportunity to make a meaningful impact while working with a collaborative team that values both technical expertise and service excellence.

Schedule : Monday  - Friday 8 : 30AM – 5 : 00PM (some on-call support)

Reports To : Sr. Director of Technology Delivery

Location : 14700 Helm Ct, Plymouth, MI

Salary : $28.00 – $30.00 per hour,  non-exempt with overtime eligibility

What We Offer :

• 401(k) with company match
• Comprehensive Medical, Dental and Vision Insurance (as low as $13.73 / pay)
• Telemedicine / Free Virtual Care
• Paid Time Off
• Pet Insurance
• Referral Bonuses
• Life Insurance
• Culture that appreciates the work you do and the ideas you have
• Colleagues that share your customer focus and commitment to excellence
• Make a difference in the lives of others!
• We are growing and that means more opportunities

Key Responsibilities :

Qualifications :

Skills & Abilities :

Physical Demands :

This role requires the ability to lift and carry items weighing up to 20 pounds. The position involves standing and sitting for extended periods, as well as operating computers, phones, and other office equipment.

Clarest is an Equal Opportunity Employer. Reasonable accommodations will be made to enable individuals with disabilities to apply for a job or to perform the essential functions of their job. Please advise us if you require a reasonable accommodation.