Customer Support Advisor

A company is looking for an Advisor Customer Support (Remote in USA).

Key Responsibilities

Own CX onboarding and offboarding execution for employees and contractors, including reporting and tracking

Coordinate with various teams to ensure timely onboarding and separation processes

Maintain documentation and standards for CX onboarding, offboarding, and identity management processes

Required Qualifications

Bachelor's degree or equivalent practical experience

4+ years of experience in operations, onboarding / offboarding, workforce enablement, or access management

Experience supporting operational transformation, transition, or centralization initiatives

Strong stakeholder management skills