Solutions Integration Engineer

As Solutions Integration Engineer, mission is to support the Geounits, internal users and solutions teams in ensuring the appropriate cloud solution in DELFI is deployed for the customer (internal or external) and adoption is addressed. He / she provides the HQ technical support in order for the field locations to position and deploy the various solutions.

• Develop the necessary Solution Design capabilities and competencies for ensuring successful deployment of cloud solutions.
• Continuous knowledge capture on best practices.
• Technology watch : keeping track of technology trends to improve our Cloud designs and deployments, and share knowledge with Solution teams and Engineering.
• Ensure successful client onboarding to their DELFI environment.
• Manage Infrastructure and Image Customizations in line with Cloud Adoption processes.
• Engage with Geo units across the sales cycle to provide technical advisory (client presentations, workshops, deployment assessment, solution design), and contribute to the technical proposal.
• Identify, Diagnose and Troubleshot complex issues with web applications, backend services and IaaS deployments across Azure, Google and other Cloud Service Providers.
• Assist in the translation of technical issues and complex problems into non-technical summaries for management up to and including president level.

Specific Work Requirements :

• A minimum of 5 years’ experience working in a large HPC enterprise environment comprising thousands of servers, large storage solutions, tape and tape automation.
• Proficient in the installation, configuration and management of Linux based operating systems, preferably using RHEL, CentOS, Rocky Linux.
• Experience with IBM’s xCAT distributed computing management software.
• Experience with installation and maintenance of computer hardware including servers, tape drives, robotic tape libraries, GPGPU, SSD, disk arrays.
• Experience with containerization.
• Knowledge of networking and datacenter technologies, switching, routing, high-availability, LAN / WAN / WLAN topologies and system configuration for Ethernet, InfiniBand, and Fiber Channel SAN.
• Experience with HPC Storage Solutions, for example configuration and operation of HPE ClusterStor systems, NetApp, Dell Isilon, and Pure Storage.
• Ability to write and troubleshoot Bourne, Bash and C Shell, Perl, Python, Ruby and MRTG scripts.
• Experience with PostgreSQL and database installation and support.
• Experience with Google Cloud Platform and Azure public clouds. Able to provision and manage instances, build images, write installation scripts.
• Experience with configuration tools like Ansible and Terraform.
• Experience with backup and recovery tools, IBM Spectrum, Dell Networker.
• Good knowledge of Linux security, including configuration of endpoint security tools.
• Ability to evaluate HPC system environments and make recommendations for improvement in performance and manageability.
• Ability to investigate, debug and diagnose system level issues.

General Work Requirements :

• Conform to local change management philosophies, including full testing on non-production systems, prior to production deployment.
• Effectively communicate all change activities to all affected parties including a clear description of the change, related service outages and possible effects on the different environments we support.
• Ensure Client IT deployment standards are maintained, with verification through reporting systems.
• Meet KPO requirements for InTouch support processing, including full documentation of problem resolution, creation of knowledge content and best practice items.
• Show a good understanding of computer equipment, and its care and maintenance.
• Work with other internal support groups, systems, networking, programming, desktop support, computer operations, and facilities as required to complete administration functions.
• Work with a variety of vendors in technical environments and in the reporting and investigation of system problems.
• Provide a written weekly status report to the team manager and be prepared to present and discuss this with the team at a weekly status meeting.
• Prepared to work outside of normal hours as system maintenance often must be performed outside of prime time; provide 24 / 7 support to computer operations; work with other remote support locations, for example Kuala Lumpur, backing follow the sun support.
• Participate in support on-call schedule and in weekend power outages, normally two per year and in emergency data center activities.
• Peer-review all major projects, as part of the normal deployment philosophy.
• Ensure compliance with all quality assurance, best practice procedures and QHSE requirements, as defined by job position.

Personal Traits :

• Self-motivated, able to work with minimum direction.
• Able to work as part of a team, either in small groups, or as part of the Data Center support team as a whole and accomplish this in either a lead or reporting role.
• Able to demonstrate good written, phone and face to face communication skills when working with a peer group and with internal and external customers and with vendors.
• Adhere to industry standard systems administration techniques and procedures.
• Document standard user and operational requirements.
• Willingness to train others.

Beneficial Experience :

• Experience with Client software including Omega2 and Petrel.
• Experience in Omega2 infrastructure software, OPM, RDM, OSM, OCM, WHSM, MMS, etc.
• Experience in other Client software, ECL, IX, Visage, PetroMod.

Qualifications :

• Bachelor's degree from a four-year college in computer science studies or 5-10 years equivalent work experience, and current industry recognized training and certification, for example from Cisco, RedHat or Microsoft