Overview
The Interviews Team is looking for an Investigator to join our team on a full-time or part-time basis if feasible. This role involves conducting thorough insurance claims investigations, including performing scene investigations to collect photo and video evidence from accident locations. This position also handles document signings and retrievals, conducts wellness checks, and submits daily updates on the work performed for each case. Preparing and dictating investigation reports is also a key responsibility.
Responsibilities
- Conducting insurance claims investigations, including taking recorded claimant and witness statements as well as performing scene investigations
- Completing multiple types of complex claims investigations
- Reviewing assignments and supporting documentation to determine case objectives and client expectations
- Daily submission of updates regarding work performed on each case
- Maintaining a sufficient level of client billable hours
- Preparing and dictating detailed investigation reports
- Adhering to strict due dates
About Us
Frasco is a leading provider of investigative services for our clients in the insurance industry. We are committed to delivering accurate, high-quality investigation services to meet our clients\' expectations.
Requirements
Investigator candidates must have :
Strong attention to detail with commitment to accuracy and qualityAbility to effectively communicate with othersAbility to work independentlyAbility to work from a home-based office and work flexible hoursValid driver's license and vehicleMinimum auto insurance in the amount of $100,000 each person / $300,000 each accident bodily injury / $50,000 property damageSmartphone, printer, scanner, desktop / laptop computer with a good internet connectionAbility to model behaviors that reflect Frasco's core valuesCapable of working independently, contacting clients, and strategizing about the best course of action to handle their needs, and be able to proceed accordinglyPreferred Qualifications / Experience
Associate or Bachelor's Degree in Criminal Justice or related fieldCustomer service experienceStart your career with a leader in the investigations industry that is financially stable, experiencing considerable growth, and whose history spans over 60 years!
Ready to make a difference? Apply now!
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Equal Opportunity Employer
PM18
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