Supply Chain Specialist

A company is looking for a Supply Chain Specialist to manage customer accounts and the order life cycle.

Key Responsibilities

Manage the entire order life cycle for assigned customer accounts, ensuring timely shipment

Serve as the single-point-of-contact for customers and internal departments, facilitating order processing and communication

Resolve complex inquiries and maintain accurate records of interactions in the appropriate systems

Required Qualifications

High School Diploma required; college or equivalent degree preferred

Minimum of 2 years of customer service-related experience required

Experience in customer order management, account management, or the supply chain field is required

Experience working in a call center environment is preferred

Familiarity with CRM or order management systems is preferred