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Emergency Dispatcher
Emergency DispatcherPresbyterian Healthcare Services • Albuquerque, NM, US
Emergency Dispatcher

Emergency Dispatcher

Presbyterian Healthcare Services • Albuquerque, NM, US
3 days ago
Job type
  • Full-time
Job description

Emergency Dispatcher

Presbyterian is seeking an Emergency Dispatcher to receive emergency and non-emergency calls and dispatch security personnel to designated locations.

This is a Per Required Need position - Exempt : No.

Job is based at Presbyterian Hospital.

Work hours : Varied Days and Hours.

Ideal Candidate :

Less than one year in general security experience.

Qualifications

  • Less than one year experience in general security, however 1 year security experience preferred.
  • Must possess effective communication and written and documentation skills.
  • Type accurately at a speed necessary for successful job performance Must be able to perform all requirements and training of a security technician.
  • Must be able to demonstrate familiarization of hospital locations (PHS, KPH, RMC ) and security operations within 6 months of hire date.

Education Essential : High School Diploma or GED

Responsibilities

  • Receive emergency and non-emergency service calls from the public and staff requesting a variety of services. Evaluate and determine nature, location, and priority of emergency; dispatch security officers as necessary. Gathers necessary information over the radio, phone or in person in a timely, efficient and professional manner.
  • Monitor special alarms that are connected to the communications systems; take appropriate action as needed.
  • Follow established emergency procedures as assigned by department maintain communications with law enforcement and emergency agencies as needed.
  • Operate several computer programs relating to dispatch and alarm systems perform data entry of dispatch information.
  • Completes activity log for each shift worked, detailing activities, and accounting for complete shift or duty hours. Maintains logs of patient valuables or lost and found articles.
  • Maintain and enforce established departmental / organizational policies and procedures.
  • Keep supervisor informed of activities and Issues during the shift.
  • Enhances professional growth and development through participation in educational programs, current literature, in-service meeting and scheduled training.
  • Gives appropriate response times to requests for service.
  • Reports to work on time, properly uniformed
  • Gathers necessary information (pass on) at start of shift to ensure he / she is up to date on current events to adequately perform their duties.
  • Maintains a high level of confidentiality as required and reports any confidentiality breaches to proper authorities immediately or as soon as possible.
  • Reports all possible complaints to supervisor or director as soon as possible and documents.
  • Keeps supervisor or director informed of any changes in personal information related to work.
  • Attends all mandatory meetings, classes, etc.
  • Performs other related duties as assigned, requested or required.
  • Benefits

    Presbyterian offers a comprehensive benefits package to eligible employees, including medical, dental, vision, disability coverage, life insurance, and optional voluntary benefits.

    The Employee Wellness Rewards Program encourages staff to engage in health-enhancing activities - like challenges, webinars, and screenings - with opportunities to earn gift cards and other incentives.

    As a mission-driven organization, Presbyterian is deeply committed to improving community health across New Mexico through initiatives like growers' markets and local partnerships. Founded in 1908, Presbyterian is a locally owned, not-for-profit healthcare system with nine hospitals, a statewide health plan, and a growing multi-specialty medical group. With nearly 14,000 employees, it is the largest private employer in the state, serving over 580,000 health plan members through Medicare Advantage, Medicaid, and Commercial plans.

    AA / EOE / VET / DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses.

    Maximum Offer for this position is up to

    USD $24.71 / Hr.

    Compensation Disclaimer

    The compensation range for this role takes into account a wide range of factors, including but not limited to experience and training, internal equity, and other business and organizational needs.

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    Emergency Dispatcher • Albuquerque, NM, US

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