Auto Injury Program Specialist

ESSENTIAL FUNCTIONS

Takes inbound calls from patients and outside providers to set up patient charts schedule appointments. Answers questions and provides information pertaining to well-defined areas which require interpretation of policy.

Reviews accounts and forms for accuracy and completeness.

Responsible for sending documentation and claims for each patient visit to the correct insurance carrier.

Communicates verbally and in writing regarding patient status and treatment plans with attorneys.

Responds to telephone calls from internal staff patients adjustors and attorneys.

The job holder must demonstrate current competencies for job position.

EDUCATION

High school diploma / GED or equivalent working knowledge preferred.

EXPERIENCE

One-year medical billing or medical business office experience in physician office or hospital environment; OR

One-year customer service experience in retail sales or insurance; OR

One-year experience in the insurance industry.

Auto Injury experience is preferred.

REQUIREMENTS

Excellent verbal and written communication skills.

Ability to work productively in a fast-paced environment.

Ability to learn and retain company policies state and federal policies and workflow processes.

KNOWLEDGE

Knowledge of auto insurance and / or healthcare insurance

Knowledge of physician group operation and clinic policies.

Knowledge of insurance verification processes.

Required Experience :

IC

Key Skills

Project Management Methodology,Project / Program Management,Program Management,Management Experience,Microsoft Powerpoint,Project Management,Microsoft Project,Budgeting,DoD Experience,Leadership Experience,Supervising Experience,Contracts

Employment Type : Full-Time

Experience : years

Vacancy : 1