Bilingual Case Manager

Job Description

Job Description

Salary : 50-52K

Founded in 1895, Hudson Guilds mission is to create and sustain a strong, effective community that acknowledges & responds to the potential, achievements & interdependence of its diverse members. Rooted in and primarily focused on Chelsea and the west side of Manhattan, we seek to empower all individuals and families to achieve their highest potential, while maintaining a priority focus on those in economic need.Our bedrock programs education, nutrition, counseling, work readiness, art help youth, older adults & families make progress on their goals, and keep our neighborhood strong. Learn more at HudsonGuild.org.

Hudson Guild is seeking a passionate Bilingual Case Manager for our Naturally Occurring Retirement Community (NORC) program. We are seeking an individual who is organized, caring and has a respect for diversity, including culture, ethnicity and sexual orientation.

POSITION OVERVIEW : Under the supervision of the Assistant Director, the Bilingual Case Manager will provide case management assistance and must possess strong working knowledge of government entitlement and social services systems.

REQUIRED QUALIFICATIONS : Bachelors degree in human services, Social Work or other related field; 1 to 2 years experience in the health and human service field, including services in long-term services and supports. Knowledge of resource and benefit programs, excellent organizational, communication, outreach, and advocacy skills and the ability to work as a team. Flexibility to work some evening hours and weekends. The Bilingual Case Manager must have proficiency in google suites, Microsoft office and the ability to build reports and analyze data. He / She / They must possess excellent time management, attention to detail, organizational and communication skills and maintain the integrity of the organization at all times.

RESPONSIBILITIES :

Provide services ranging from concrete services (benefits and entitlements), to case assistance and case management, group programming, advocacy, resources and referrals

Conduct intakes, screenings and needs assessments as assigned

Facilitate support groups as assigned by supervisor

Assist participants with case management and assistance needs

Provide information and make referrals / provide linkages to other appropriate services

Maintain, and complete timely case records for all participants in "STARS" Peerplace database including progress notes, case contacts and all case summaries, and produce monthly reports

Comply with all funder service standards and contract requirements

Participate in case presentations, staff meetings, field visits and regular training

Submit work schedules and statistics in a timely manner as required

Keep supervisor abreast on an ongoing basis and in supervisory meetings of outstanding work priorities

Participate in community-building activities sponsored by program and agency and encourage participants to support these activities

Willingness to work a flexible schedule, including some weekend and / or evening hours as necessary

Be available to work on either Thanksgiving Day or Christmas Day, to be decided in consultation with the Director, as well as other holidays and special events as necessary

Be aware of programmatic targets and goals and work towards these in all activities provided to participants

Engage in professional development and apply learned knowledge towards using evidence-based best practices

Engage in data analysis processes conducted by the Evaluation and Quality team to determine strengths and areas for improvement and follow action steps in the Continuous Quality Improvement (CQI) process

Maintain cooperative, supportive relationships with Hartley House and Hudson Guild and programs / employees

Perform other tasks as assigned

WORKING CONDITIONS : Typical office setting that will require travel between office and clients home, and possible multiple sites consistent with a community center environment.

PHYSICAL REQUIREMENTS : Position requires frequent communication with participants, management, and staff. Remain in a stationary position, as well as operate a computer and other office machinery, such as phone and copy machine. Occasionally lift up to 20 lbs.

As a full time employee at Hudson Guild, you will be eligible for :

• 24 Vacation Days
• 1 Floating Holiday
• 12 Sick Days
• Medical, Dental and Vision Insurance
• 403b Plan

Hudson Guild is an Equal Opportunity Employer.