Expedite Account Manager
Location : Fort Wayne, IN - In-Person (2nd Shift)
Are you a motivated go-getter whos ready to build a career you can be proud of, not just another job to get through?Do you crave more than the status quo and want to be part of a company thats growing, thriving, and full of opportunity?
If your answer is YES , then its time to join the winning team at Circle Logistics !
At Circle, were not just building a businesswere building careers , leaders , and future success stories . If youre hungry to grow, eager to learn, and driven to win, we want to hear from you!
Why Join Circle :
We believe in working hard and playing hard here at Circle. Therefore we provide a competitive pay package & benefits to our team members. All so you can perform at the highest level, prosper and enjoy life. Every day you come into work you are entering a competitive and engaging work environment. We recognize what you give to make that happen. That is why we recognize those who go the extra mile and celebrate our victories as a team.
Who We Are :
Circle Logistics is a 3rd party logistics firm focused on delivering our three core promises to our customers : No Fail Service, Personalized Communication, and Innovative Solutions. We leverage our technology, industry experience, and employee ingenuity to develop industry-leading transportation solutions. We have been in business for 10 plus years and have grown into a half a Billion dollar company, from starting out as just a handful of people with Entrepreneurial Spirit as their foundation . Our story is one of resiliency and innovation that has led us to grow to over 500 employees in a booming transportation industry, that never takes a night off.
What We Are Looking For :
As a team we are looking for driven people who have GRIT, TENACITY & A DESIRE TO WIN!
Duties / Responsibilities :
- Bid and book Expedite customer loads
- Call and book carriers to cover Expedite customer loads
- Contact Carriers and ensure they deliver time sensitive freight on time
- Match customer demand with quotes for their freight-related inquiries
- Build strategies that will result in increased sales and stronger partnerships
- Enter new load orders into our proprietary web-based software
- Ensure all details of shipments are properly notated in each load
- Communicate daily with shippers and receivers to schedule pick up and delivery appointments
- Maintain and collect proper paperwork for each shipment
- Resolve billing discrepancies with a customer or internal billing team
- Initiate check calls to track and trace drivers on all pickups and deliveries
- Assist with converting drivers to MacroPoint tracking
- Manage any issues that come up in the normal operation of freight movement
- Escalate freight-related issues to the appropriate teams
Skills / Abilities :
Excellent written and verbal communication skillsAbility to thrive in a fast-paced working environment and multitaskSuperb time management and organizational skillsExtraordinary attention to detail and teamwork skillsExcellent problem-solving and time management skillsWillingness to be available after hours and weekends if neededEducation and Experience :
Call center experience preferredFreight brokerage experience is a bonusExperience in an office setting with proficiency in various aspects of customer serviceWhy Join Circle Logistics Inc?
High Impact : You will be the architect of our technological future, with direct influence over company efficiency and long-term growth.Innovation : We are committed to adopting the latest technology, giving you the opportunity to work with cutting-edge tools, including advanced AI solutions.Culture : A dynamic, supportive, and success-driven environment where your contributions are highly valued.What We Offer
Comprehensive health, dental, and vision coverageProfessional growth within a rapidly expanding national logistics companyA fast-paced, collaborative, and creative work environment where your ideas matter.Benefits :
40 hours per week5 : 00 PM - 2 : 00 AMOn-site training and career developmentPaid holidays and paid time offInsurance benefits, including but not limited to : health, vision, dental, life, and disability401(k) PlanWhat's stopping you? Step into the fast lane and apply today!