Administrative Assistant

Administrative Assistant

Do you love helping people through difficult situations? Then, don't miss your chance to join our Franchise as a new Administrative Assistant. In this position you will be making a difference each and every day. We have a sincere drive towards the goal of helping make fire and water damage "Like it never even happened"!

We're seeking someone who is great on the phone, who has excellent analytical skills, and who is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you'll thrive in this work environment. Our idea of the ultimate candidate is one who is proactive, is experienced, enjoys providing excellent customer service to both teammates and customers, and loves taking ownership. Are you highly dependable and excited about routinely exceeding expectations? Then you may be our perfect hero!

As a valued SERVPRO Franchise employee, you will receive a competitive pay rate with opportunity to learn and grow.

Primary Responsibilities

• Office administrative duties such as phone intake and preparing email correspondence
• Perform detailed and accurate data entry
• Maintain organized and clean data in systems
• Compile documentation for job files
• Complete internal job file quality reviews
• Prepare estimates and billing invoices
• Coordinate crew and job scheduling
• Assist other departments, as needed

Position Requirements

• 1+ year(s) of administrative or office-related experience preferred
• Possess polite, confident, and excellent customer service skills, including listening and questioning skills
• Excellent organizational skills and strong attention to detail
• Capability to work in a fast-paced, team-oriented office environment
• Proficient computer skills, including Microsoft Office (i.e., Outlook, Word, Excel)
• Minimum of HSD/GED
• Able to successfully complete a background check subject to applicable law

Hours

• 40 hours/week, flexible to work overtime when required
• Vary between 8 a.m. and 6 p.m.

Pay Rate

Competitive pay based on experience Benefits Kaiser Health Benefits 401(k) matching Paid time off