Solutions Architect, MSP, AWS Partner Tech Journey

Description

This position is part of the AWS Specialist and Partner Organization (ASP). Specialists own the end-to-end go-to-market strategy for their respective technology domains, providing the business and technical expertise to help our customers succeed. Partner teams own the strategy, recruiting, development, and growth of our key technology and consulting partners. Together they provide our customers with the expertise and scale needed to build innovative solutions for their most complex challenges.

AWS is looking for a Solutions Architect to drive technical excellence within the AWS Managed Services Provider (MSP) Program. This role combines technical expertise with strategic thinking to elevate and improve our MSP partners' capabilities across regions by working with the local MSP champions.

Key job responsibilities

Your primary responsibility will be to build and conduct enablement and validation for AWS managed services provider (MSP) Partners. You will work with strategic MSPs to review their practices and guide them on expanding and improving their technical capabilities. More importantly, you will build technical content and other resources that help scale the enablement and validation motion across thousands of Partners. You will leverage generative AI and other technologies to go beyond static content and create adaptable tools and experiences that help Partners improve their MSP practices regardless of their current maturity.

You will be the primary point of escalation for MSP validations and will be responsible for helping AWS hold a high bar for Partners on behalf of our customers.

You will work closely with the World Wide MSP Technical Lead, the broader MSP program team, and regional MSP champions to define the program strategy and implement new initiatives. Success in this position depends on your ability to combine strategic thinking with practical execution to drive partner growth and program excellence.

A day in the life

As an MSP Solutions Architect, your day will typically involve leading technical sessions (either in 1 : 1 or 1 : many formats), building content and tools, and collaborating with program teammates to evolve program standards. You will interact with internal AWS teams, 3rd party auditors, and MSP Partners themselves as part of our program validation and review process. The role involves regular interaction with program leadership, key partners, and regional teams, requiring occasional travel for workshops and AWS events.

About the team

The team you will work on owns the technical validation programs within the AWS Partner Network (APN). This includes programs such as the AWS Foundational Technical Review, AWS Competency, and the AWS Managed Service Provider Program. We own the definition of the technical criteria used to determine which Partners are most capable and most likely to deliver successful outcomes for our customers.

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship & Career Growth

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work / Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.

Basic Qualifications

2+ years of design, implementation, or consulting in applications and infrastructures experience

4+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience

10+ years of IT development or implementation / consulting in the software or Internet industries experience

Experience managing operations for IT workloads or working for a managed services provider

Preferred Qualifications

Experience working with AWS technologies from a dev / ops perspective

Knowledge of Information Technology Infrastructure Library (ITIL) best practices and processes

Public speaking experience or experience delivering technical training / enablement.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country / region you're applying in isn't listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $118,200 / year in our lowest geographic market up to $204,300 / year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and / or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.