Delivery Expert
Check all products for accuracy against quality standards and deliver products to customers in a safe, courteous, and timely manner while working as part of a team. Support the restaurant by performing other workstation duties. Comply with Domino's uniform, appearance, and operations standards, and with federal, state, and local laws and ordinances. Job duties and responsibilities include pre-delivery vehicle preparation, learning the delivery area, checking orders for quality and accuracy, following proper delivery procedures; providing quality customer service through positive and professional interaction with customers in person or by phone. Deliver flyers and door hangers. Deliver pizza to individual customer homes. Must be able to safely interact with customers at their homes. Receive and process telephone orders. Handle sensitive and confidential customer information in a responsible manner. Execute credit transactions, and make bank deposits as necessary. Work as part of a team and assist each other by being on time for their shift, supporting other workstations during their shift and completing all closing duties, including cleaning, at the end of each shift. Contribute to an atmosphere of teamwork, energy and fun. Navigational skills needed to read a map and locate addresses within designated delivery area. Must navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product. Operate all equipment. Clean equipment and facility daily. Perform other assigned workstation duties including making quality products, preparing ingredients, preparing product, and taking orders. Ability to add, subtract, multiply and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Must have verbal, written and telephone skills to take and process orders. Motor coordination between eyes and hands / finders to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touchscreen. Stock ingredients from delivery area to storage, work area, walk-in cooler. Take inventory and complete associated paperwork. Ability to safely operate a motor vehicle.
Physical demands include standing, walking, sitting, lifting, carrying, pushing, climbing, stooping / bending, crouching / squatting, reaching, and hand tasks. Team members must be able to utilize pencils / pens, computers, telephones, calculators, TDD equipment, pizza cutter, and pizza peel. Driving is required to deliver pizzas within a designated delivery area. Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer's location with a steady and efficient pace.
Work conditions include exposure to varying and sometimes adverse weather conditions, in-store temperatures ranging from 36 degrees in cooler to 90 degrees and above in some work areas, sudden changes in temperature in work area and while outside, fumes from food odors, exposure to cornmeal dust, cramped quarters including walk-in cooler, hot surfaces / tools from oven up to 500 degrees or higher, sharp edges and moving mechanical parts. Sensing includes talking and hearing on telephone, near and mid-range vision for most in-store tasks, depth perception, ability to differentiate between hot and cold surfaces, far vision and night vision for driving. Temperaments include the ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.
Education and / or experience : High School diploma or GED.
Summit • Arkansas City, KS, US