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Customer Service
Customer ServicePeopleShare • Birdsboro, PA, US
Customer Service

Customer Service

PeopleShare • Birdsboro, PA, US
30+ days ago
Job type
  • Full-time
Job description

Customer Service Representative

Local cable company is seeking multiple Customer Service Reps!

Location : Birdsboro, PA

Pay : $16.50 / hour

Schedule :

  • Training on 1st shift : 8 : 30am 5 : 00pm (MonFri)
  • After training, schedule will shift to 10 : 30am 7 : 00pm (MonFri)
  • Saturdays : 8 : 30am 5 : 00pm (2 Saturdays per month; one weekday off when scheduled on Saturday)

Responsibilities :

  • Handle inbound customer inquiries with professionalism and efficiency
  • Provide accurate information regarding products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Maintain a strong knowledge of evolving products and services
  • Qualifications :

  • Previous experience in customer service, sales, or related fields
  • Strong ability to build rapport with clients and customers
  • Excellent written and verbal communication skills
  • Ability to prioritize, multitask, and problem-solve
  • Positive, professional demeanor with a customer-centric personality
  • Must have office-based customer service experience or proven longevity in a retail environment
  • Solid computer skills; quick learner of new systems
  • Strong interpersonal skills and a team-oriented mindset
  • Create a job alert for this search

    Customer Service • Birdsboro, PA, US

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