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Senior Trust Relationship Officer, Team Lead - Greenleaf Trust Delaware

Senior Trust Relationship Officer, Team Lead - Greenleaf Trust Delaware

Greenleaf TrustGreenville, DE, USA
6 days ago
Job type
  • Full-time
  • Quick Apply
Job description

W H O WE ARE

A t Gr e e nle a f Trust Delaware, o ur t e ams a re d e d ic a t e d to p r o v i d ing the high e s t l e ve l o f c o m p re he n s i v e weal t h manag e me n t se r v ices, t r ust ad m inistrati o n a n d retirem e n t p l an se rv i c e s . We adh e re t o t he hig h e s t s tan d ar d s o f fi d u c ia r y e x ce l l e n c e w h i l e p r o v i d ing c us t o m iz e d s o lut io ns a n d highly p e rsonal se rv i c e to o ur client s .

SU MMA RY

M a n age c l i e nt rela t i o n s h i p s to p e rf o r m a c ti v ities rela t ed to o ur r o le as trus tee , ag e nt a n d / o r c u s to d ia n .

YOUR ROLE IN SERVING OUR CLIENTS AND ASSISTING DIVISIONS INCLUDES :

C lient Service :

  • R es po n s i b le f o r p r o a c ti v e c l i e n t c o nt a c t p ro v i d ing "high touc h " c o m m uni c ati o n a n d se rv i c e to cli e nt s .
  • H e lp c l i e nts d e fine t he ir n ee d s , g o als, and ob j e c t i ves . Ass i s t w ith t h e d eve l op ment of a  p e rsonali z e d W e alth M a nag e me n t P lan at t h e o n se t of t h e relati o n s hip as w e ll as d e v e l op ment o f o ng o ing s trat e gies to a c hie v e t h e c l i e nt's n e a r - t e rm g o als a n d u l timate lega c y p lan ob jec ti v es .
  • D eve l o p a n d ma i ntain a b a s is of k n o wl e d ge in ke y ar e as o f tru s t a n d e s ta t e p lan n ing,  in ve s tm e nt m a nag e m e n t , r e tirem e nt p l a n ning, a nd tax p lan n ing.
  • E d u c ate c l ie nts a nd trust b e n e fi c ia r i e s o n t h e t e r ms and re q ui r e m e nts o f t h e trus t .
  • S o lve p r ob lems f o r cl i e nts usi n g re s o ur c e s o f t h e e ntire G reenl e af t eam.
  • C oo r d ina t e with c l i e nt's o t he r p r o f ess i o nal a d v iso r s , su c h a s legal and t a x advi s ors.
  • Fa c i l itate e f f e c ti v e r e po rting a n d c o m m uni c ati o n to cli e nts a nd o t he r i n t e re s t e d p arti es.
  • Ov e rs e e all a c c o unt re c e i p ts a n d d isbu r se men t s .
  • Ov e rsee and m o nit o r all a cc o unt a c ti v ity in c lu d ing the p r o ce s s o f tra ns f e r r ing fu n d s , sec ur i ti e s , and o t he r a s se t s .
  • En s ure t h a t a pp r op r iate a n d relative a cc o unt doc u m e ntati o n is on fil e .

New Business Development :

  • Lead the business development strategy for Delaware, including oversight of relationships with centers of influence and other referral sources.
  • Generate new opportunities across lines of business through direct contact with existing  clients, prospects and referral sources.
  • Ac ti v e ly pa r ti c i p ate in s a les t e am m ee tin g s a n d ev e n t - d r i ve n ma r k e ting a c ti v itie s .
  • Pr o m o te b a n k t rust se r v ic e s a nd a ss i s t n e w c l ie nts with e s ta b l i s hment of n e w t rust a cc o un t s .
  • Pr o v i d e c o ntinu o us s u ppo rt to n e w c l i e n ts t h r o u g h o ut the a cc o unt tra n s f e r p r o cess . M a k e p r e se n tati o ns to g r o u p s ex p la i ning the fu n c ti o n o f Gr ee nle a f ' s P e rs o nal Trust Divi s i o n a n d t h e po t e ntial fin a n c i al and tax advan t ag e s to b e gain e d b y t h e u s e o f v ar io us t y p e s o f trus t s o r o t he r w e alth m a n ag e m e nt s tra t e gi e s . Pr o v i d e t ec h nic a l, ad m ini s trativ e , and c r e ati v e s u ppo rt o n p r o gra m m i ng me t r i c s a n d a n aly s is of s kil l s n e e d e d to i n c re a s e e m p l o y ab i l i ty a n d l o ng ev it y .
  • Fiduciary Excellence :

  • Ensure that the Greenleaf Trust Delaware is in compliance with the requirements of the State of Delaware examiners.
  • Ac t in a fi d u c ia r y c apaci t y to p e rf o rm a c ti v ities r e lated to t h e ad m inistrat i o n o f tru s ts und e r t h e t e r m s o f t h e g ov e rn i ng trust do c u m e n t s .
  • Di r ec t the c o l l ec ti o n o f in c o me o r p r o cee d s fr o m sales o f a ss e ts a n d d e po s its t h e m i n trust a cc o un ts .
  • En s ure t hat t h e fi d u c ia r y j u d gme n t is fo l l o w e d in in v e s ting trust a s s e ts i n in c o me p r od u c ing sec ur i ti e s f o l lo wi n g in v e s tm e nt gui d e l i n e s o f tru st. W o rks with in v es tm e n t analy s t s to s e lect t h e m o s t a pp r op r i ate in ves tm e nts a cc o r d ing to l o n g -t e rm fina n c ial goals d es i r e d f o r the b e s t int e re s ts o f b e n e fi c ia r ie s .
  • Di r ec t l i q ui d ati o n o f l i ab i l i ti es , p a y ment of d e b t s , and d isbu r se ment of f u n d s a cc o r d ing to  t h e n ee d s o f t he b e n e fi c i ar i e s a n d c o n d iti o ns o f t he trust d o c u me nt w ith ap p r o v al f r o m the  Trust Co m m i t tee .
  • Hi r e a pp ra i se rs, as n ee d e d , to d e t e r m ine t h e v al u e o f a s s e ts a nd a pp r o p r i a te me t h o d f o r sale o f p r o p e rties if t h is is de t e r m in e d to b e in t h e be s t int e re s t of t h e be n e f i c ia r ie s .
  • Pr o v i d e finan c ial a cc o u ntings f o r gran t o r s , b e n e fi c ia r ie s , e x e c ut o rs, a n d / o r c o urt as re q ui r e d a cc o r d ing to p arti c ular c i r c u m s ta n c e s o f tru s t agre e m ent.
  • Su p e rvi se t he p r o c e s s o f p reparati o n, fi l ing, a n d p a y ment of sta t e a n d f e d e ral in c o me tax re t urns f o r the trus t . I n c lu d ing r ev iew a n d s igni n g o f 1 041 re t urns a n d re v iew o f o t he r f i l i ng s .
  • Support Greenleaf Trust Team Members :

  • Coach and mentor Delaware Trust Officer team to ensure that each team member is developing in their role.
  • Provide ex p e rti s e a n d b a c k -up to o t he r t e am me m b e rs r e gar d ing trust / e s tate p lan n i ng, ta x ,  IRA a n d o t he r i ss u es .
  • W o rk c l o se ly w ith Cl i e n t C e ntric T e am m e m b e rs to su ppo rt c l i e nt nee d s .
  • Ass i s t w ith se m i nar c o nt e nt d e ve l op ment in ar e a s o f ex p e rtis e .
  • Tra c k c l ie nt c o m m uni c a ti o ns in CRM s y s t em.
  • Pr o v i d e a pp r o p r i ate re p o rting to Ex ec uti v e L e a d e rs h ip T e am an d / o r Tru s t Co m m i t tee .
  • Ac ti v e ly pa r ti c i p ate in a s s ign e d wo r kgr o u p (s ) f o r var io us p r o jec t s .
  • Continuing Education :

    Partici p ate in c o nt i nuing e d u c ati o n oppo rtuniti e s in es ta t e p lan n ing, t a x , a nd IRA ar e as to remain c ur r e nt with n e w d eve l op men t s in t h e ind u s tr y .

    M I N IMUM EDUC A TI O N / EXPERI E N CE R E Q UI R ED

  • Ba c h e l o r's D e gr e e a n d a m i ni m um o f 5 ye ars o f ex p e r i e n c e in e s ta t e p lan n ing, trust ad m inistrati o n, and c us to mer s e rvi c e , o r e q uival e nt e d u c ati o n a n d ex p e r ie n ce .
  • Ex p e r i e n c e with c l i e nt s u pp o rt / w e alth m a nag e ment  /   tr u s t a d m i nis t rat i o n .
  • Sal e s e x p e r i e n c e in a se r v ic e -rel a t e d fi e l d .
  • PHYSIC A L R E Q UI R E M E N TS

  • R es po n s i b le f o r f o c us e d wo r k on c o m p ut er.
  • M ust b e a b le t o s it a nd w o rk at a c o m p ut e r, make p h o ne c al l s , s c h e d ule an d p arti c i p ate in v i d e o c o nf e r e n c es , p h o n e , and in p e rson m e e tin g s .
  • W ORK E N V IR O N M E N T

    Pr o f ess i o nal, w e l l -ma i n t ain e d o ffi c e e n v i ro nme n t w ith am p le ligh t ing a n d ve ntilati o n.

    OT H ER

  • T h e po s iti o n may re q ui r e full d ay o r o ve rnight tra ve l, ap p r o x i m at e ly 40% o f time, to me e t with c l i e nts o u t s i d e o f t h e g e n e ral ar ea.
  • O u r n o r m al op e rating h o urs are M o n d ay t h r o ugh Fr id ay fr o m 8 : 1 5 a .m. t o 5 : 00 p . m .
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