Workday HCM Practice Lead (Implementation)NewRemote (United States)

Workday Hcm Practice Lead (Implementation)

Are you interested in joining a first-of-its-kind Workday partner exclusively focused on Workday Skills and the Talent Lifecycle? Do you enjoy empowering organizations to help their people develop and grow? Are you passionate about the future of work, talent intelligence technology, and the Skills paradigm shift? If so, come join the Skill Squad!

The Workday Hcm Practice Lead is a strategic, hands-on team leader responsible for the oversight of Workday Hcm Phase X Implementations and Optimizations for Customers. You will manage a team of consultants ensuring the delivery of world-class customer experience. You will be tasked with advising our customers on transitioning to be skill-based organizations, implementing and optimizing all aspects of the Talent Lifecycle and maximizing Workday Hcm by leveraging industry standards and leading practices. You will play a critical role in ensuring our customers are getting the most out of their Workday investment and services from Skillcentrix. You will be responsible for the successful delivery of workshops with customers to gather, understand, analyze and document business requirements. You will be working closely with our customers business teams and our internal delivery teams to drive the scope, definition and high-quality delivery of solutions.

The Workday Hcm Practice Lead will further develop our offerings and be a thought leader in the industry. You will partner with our sales team to generate revenue through thoughtful solutions.

Responsibilities :

• Develop and execute a comprehensive customer engagement strategy that fosters long-term partnerships and drives customer retention and expansion.
• Cultivate and maintain C-level relationships with key customers, understanding their strategic objectives and anticipating their needs.
• Develop strategic roadmaps with customer that encompass transforming to be skills based organizations, implement and maximize all aspects of the talent lifecycle, and maximize Hcm.
• Oversee the delivery of exceptional customer service, ensuring customer satisfaction throughout the engagement lifecycle.
• Proactively identify opportunities to expand existing customer relationships and generate new business opportunities.
• Monitor customer feedback and implement strategies to continuously improve service delivery and customer satisfaction.
• Represent the company at industry events and conferences, building and strengthening relationships with potential and existing customers.

Practice Leadership & Execution :

Business Development & Growth :

Team Leadership & Development :

Qualifications :

We're committed to providing jobs for all types and sizes, without discrimination based on race / color, religion, sexual orientation, gender identity, national origin, or veteran status.

Applicants for employment must reside in the United States and must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.