Customer Service Associate

Job Description

Job Description

Striking good times start here! There’s always something to celebrate at our Triple Shift Entertainment venues, and there’s a demand for those who know how to strike up those memories. Everyone plays a role in helping great American pastimes come together. In joining our team, you’ll play a pivotal role in creating experiences that will become the stuff of tomorrow’s nostalgia.

Position Summary :

• To maintain the highest possible guest service and cleaning standards by following the guidelines in the job description and expectations of the management team.
• Check with the manager on duty for special assignments.
• Assist guest in scoring system, find correct bowling balls and ramps.
• Assist in running and expediting food.
• Assist front desk staff and gaming operation upon request.
• Bus and wipe down venue tables, chairs and floors.
• Remove bowling balls from returns and place on racks, place ball ramps in proper storage areas.
• Inspect floors and carpets for debris, remove and wipe down all wet spots and vacuum carpeting. Place wet floor signs in designated areas.
• Check restrooms for cleanliness, refill toilet paper dispensers, hand towel dispensers and hand soap.
• Help stock all service areas with supplies.
• Check and clean all windows on doors.
• Clean debris from parking lot and sweep all entrance areas.
• Empty all trash cans and replace trash bags.
• Clean and sanitize all vending, billiard, game machines, tables, and chairs, following manager / supervisor instruction.

Countless Benefits :

Requirements