Receptionist

Receptionist Position

We are seeking a professional, friendly, dedicated, and organized receptionist to join our skilled nursing healthcare team. The ideal candidate will be the first point of contact for our customers, providing exceptional customer service while managing various administrative tasks. This role is crucial in ensuring the smooth operation of our center and supporting our healthcare professionals.

Duties :

• Greet patients, visitors, and callers in a friendly and professional manner.
• Manage phone systems, answering calls, scheduling appointments, and directing inquiries to appropriate staff.
• Perform insurance verification and assist with patient admissions as necessary.
• Track and input patient referrals to CRM.
• Maintain patient records and ensure compliance with health information privacy standards.
• Utilize an electronic health record software system.
• Assist with medical administrative support tasks, including filing, data entry, making copies, and sending out correspondence.
• Ensure incoming mail is distributed timely and appropriately to the correct departments.
• Collaborate with medical staff to ensure efficient office operations.
• Track office supplies and order monthly.
• Maintain the patient trust fund, facilitate daily transactions, and be accountable for daily cash balancing.

Requirements :

This is a process-oriented organization. You must be able to implement and monitor multiple daily best practices to ensure overall compliance. This is not your average skilled nursing facility (SNF). We have a high standard for professionalism and care delivery. Our opportunities are rare and highly sought after. If you don't meet the qualifications or if you aren't going to come to the interview, please do not apply. If you aren't willing to bring your best, please do not apply.

Senatobia Healthcare and Rehab is an Equal Opportunity Employer.

Job Type : Full-time

Benefits :

Medical Specialty : Geriatrics