Customer Success Advocate

A company is looking for a Customer Success Advocate to enhance customer experiences and provide exceptional service.

Key Responsibilities

Handle inbound sales and service calls, focusing on customer satisfaction

Provide thoughtful advice to maximize customer value from contact lens purchases

Maintain high performance metrics and engage proactively with the team

Required Qualifications

2-3 years minimum customer service experience

Inbound sales and contact center experience is a plus

Reliable internet connection with specified speeds

Computer literacy with the ability to type at least 40 wpm

Must reside in approved locations : North Carolina, Texas, or Utah