Senior Customer Regulatory Specialist (Salt Lake City, UT or Portland, OR) #113886

Senior Customer Regulatory Specialist

PacifiCorp is seeking customer-centric candidates to grow and sustain our commitment to a culture of customer service excellence, environmental sustainability inclusion & belonging.

General Purpose

Act as top technical expert for the customer regulatory department on line extension regulations, policies and practices. Provide advice, counsel and training to management and client organizations on the appropriate application of company rules, rates and administrative tariffs and line extension contracts. Conduct special studies and analyses, develops alternatives, presents recommendations to management and influences management decisions. Prepare and defend regulatory filings. Interface with state regulatory commissions and stakeholders in defense of regulatory filings, complaints, escalated issues, and the appropriate application of company and commission administrative rules.

Responsibilities

• Act as the lead analyst and / or project leader in the preparation of strategic analysis and planning to keep rules and regulations current with operational needs, policies, and practices. Identifies, recommends and drafts changes to associated rules and regulations. Prepares testimony, exhibits, and supporting documentation.
• Represent the Company in support of regulatory initiatives to regulators and / or their staffs, key community and customer groups, and to other company departments for the six state service territory.
• Provide updates to rate schedules to the rate department to keep current with operational needs and practices.
• Provide line extension application explanations to the rate department in support of cost allocation issues relating to application of line extensions.
• Prepare and presents training, communication, and system changes to support changes to rules or regulations.
• Independently perform analysis and prepares management presentations addressing capital investment impacts of line extension and network upgrade policies and tariffs on customers, developers and company. Also perform analysis and prepare supporting documentation for other changes to prices associated with rules and regulations. Present the company's position on various issues impacting company operations.
• Testify on behalf of the Company at General Rate Case hearings in six states. Develop direct testimony, exhibits, respond to data requests, and explain complex issues to regulators in writing and in person.
• Research and analyze relevant data, evaluate complex situations, develop creative alternatives, provide recommendations, and negotiate and influence outcomes for overall policies as well as complex customer issues.
• Act as top technical expert to both external and internal customers. Participate in policy changes making recommendations on behalf of the Customer and the Company.
• Collaborate with senior management, and with Government Affairs colleagues to establish company policy positions and communication strategies.
• Interpret rules and regulations for their application to internal and external parties. Provide support to key community and customer groups, and other company departments on issues related to tariff application, policy and service issues.
• Prepare form line extension and associated contracts for loads up to 1000 kVA, and reviews with legal, keeping current with line extension tariffs, corporate policy and legal directed changes. Maintain and update said contracts and supporting material online for use by field operations.
• Provide tariff support for contracts administrator for contracts for greater than 1000 kVA.

Requirements

Preferences