Project Manager
At Bermex, we put value on our customer relationships. We're always looking for a way that we can delight our customers by going the extra mile. Bermex offers expert meter reading services and solutions to utilities and associated organizations throughout the United States, including leak detection, atmospheric corrosion, line location, software service solutions, as well as water, gas, and electric meter reading. At Bermex, we are always looking for motivated individuals who enjoy working independently and love the outdoors to become a part of our team.
About the Role
The Project Manager reports to the Operations Manager at Bermex. This position plays a key role in directing personnel, staffing, training, planning, and overseeing the operations and fiscal health of the company. This position is also responsible for maintaining excellent customer service while managing a field service operation for a group of employees. It is important for the candidate to plan and maintain work systems, procedures, and policies that enable and encourage the optimal performance of their employees. This position requires a high degree of organization and attention to detail, as well as strong leadership skills.
What You'll Do
Manage and Maintain Workforce :
- Ensure the health and safety of the workforce
- Maintain inventory of tools, equipment, and supplies
- Ensure that all vehicles, tools, and equipment are maintained in a clean, safe, and proper working condition
- Ensure productivity levels are maintained through effective monitoring of staffing levels and financial requirements
Develop an employee-oriented company culture that emphasizes quality, continuous improvement, employee retention and development, and high performance :
Coach, mentor, and develop staff, including overseeing new employee onboardingGuide personnel to achieve optimal performance levelFollow fleet standards and vehicle operating policiesControl maintenance and repair of vehiclesTrain personnel on safety and accident prevention program :
Understand and adhere to all company safety procedures as they relate to essential job functionsCollaborate with Management Personnel :
Formulate departmental goals, strategies, and operating policies and procedures and directing implementation of approved changesPrepare the department forecast and monitor expenses with that forecast :
Prepare and maintain a variety of records and reports related to meter readingComplete quality control audits on field personnel monthlyMake recommendations for employees regarding employment, performance appraisal, salary changes, promotions, transfers, and terminationsProvide written communication on aspects such as economy / efficiency of operations, quality control performance, production / personnel scheduling, and client relationshipsWork with the Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees :
Refer all consumer complaints to the appropriate authoritiesEnsure all complaints are resolved in a timely manner and are acceptable to our clientsTrain employees on conflict resolution strategiesOther duties as assigned.
About You
Must Haves :
Education : High School Diploma or GEDExperience : 1 year of leadership experience in management. Upon hire, the candidate will need to complete and pass all Pipeline Operator Qualification (OQ) trainingNice to Have :
Education : Bachelor's Degree in Operations Management or Business AdministrationExperience : 2 or more years of experience in management or a similar supervisory role; 1 year of continuous work with the same employer, and / or 6 or more months working outdoorsYour Skills :
Ability to multi-task, and work independently and as a teamExceptional flexibility in daily routinesExcellent time management skillsExcellent communication skills, comfortable interacting with management and customersAbility to interact with unhappy or negative customers in a professional mannerExcellent attention to detail for problem solving and finding solutionsProven leadership and team management skillsStrong knowledge of Microsoft 360 (e.g., Outlook, Excel, Word, etc.)Drug / Alcohol Testing
Drug / alcohol testing is required per Non-Regulatory requirements for employees working with water, electric, and metersDrug / alcohol testing required per Federal DOT regulations for employees working with gas metersBenefits
Health and Safety :
Group health plans including medical / prescription, dental, vision, and a variety of other coverage optionsCompany paid group life insurance, accidental death & dismemberment insurance, short and long term disabilityFlexible Spending Accounts or an option for a Health Saving Account with company matchCompany paid Employee Assistance Program (EAP) for all employees and eligible family members
Retirement :
Automatic enrollment in the Employee Stock Ownership Plan (ESOP) at no costRoth or Traditional 401(k) Retirement plan with company matchPTO Plans (after 90 completed days of service for full-time employees) :
Paid VacationPaid HolidaysPaid Wedding DayVeterans Day paid time off for our veteransPaid Sick Time (New York based positions ONLY)Perks / Allowances :
Company vehicle (for all driver-based positions)Gas card for company vehicle (if applicable)Company provided cell phone or mobile allowance (if applicable)Boot allowance from approved vendorsDaily per diem for travel-based positionsWhere We Work :
Employees will begin their day at the local office where they will pick up their company vehicle, equipment, and assignments for the day.