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Human Services Manager

Human Services Manager

Government JobsWoodbridge, VA, US
6 days ago
Job type
  • Full-time
Job description

Human Services Manager

Are you looking for a challenging and rewarding job? Are you an experienced leader with a passion for public service? Do you have experience managing a team of specialists responsible for determining eligibility for SNAP and Medicaid? If so, consider applying today. We are looking for a Human Services Manager to oversee a dynamic team of eligibility specialists in our Public Assistance Division.

In this role, you will supervise a team of eligibility specialists. You will provide guidance, training, and support to ensure timely and accurate benefit determinations while upholding program integrity. You will monitor casework for accuracy, compliance, and efficiency. You will ensure excellent customer service and problem resolution. You will collaborate with leadership to improve processes and policies. If you are passionate about the idea of leading a team to success and are seeking employment in a diverse, high-performance, and fast-paced organization, this is the job for you!

Minimum Requirements :

  • High school diploma or G.E.D., and 7 years of experience determining program eligibility, including some experience in a leading or supervisory capacity.

Preferences :

  • Bachelor's degree in the human services field and human services program.
  • 1 or more years of experience in a lead or supervisory capacity and / or supervising a team responsible for determining eligibility for SNAP and Medicaid.
  • 2 or more years of experience independently troubleshooting and successfully resolving VaCMS system issues.
  • 3 or more years of experience determining eligibility for SNAP, MAGI, and ABD Medicaid in Virginia using VaCMS.

    • Special Requirements :

  • All DSS staff are required to provide emergency human services work, including staffing emergency shelters in the event of a community disaster.
  • Candidates must pass criminal history, child protective services, and DMV background checks.
  • Resource / foster parents for youth in the Prince William foster-care program may not be employed by the Prince William Dept of Social Services. Resource / foster parents for youth from other localities are welcome to apply.
  • Staff in this position are eligible to telework but may be required to report to the office intermittently. Telework eligibility is subject to change as business needs warrant; there is no future guarantee of telework.

    • Work Schedule :

    Monday through Friday, between 8 : 00 am 5 : 00 pm, 37.5 hour work week; supervisor will determine specific work schedule.

    Hiring Salary Range : $91,162.50 - $121,836.00 Annual

    We also offer great benefits, including :

  • Retirement from the Virginia Retirement System (VRS)
  • 401a and 457 retirement savings and investment plans
  • Paid Annual Leave
  • Paid Personal Leave
  • Paid Sick Leave
  • Paid Holidays
  • Optional Group Medical and Dental Health Plans
  • Optional Group Life Insurance
  • An Employee Assistance Program (EAP)
  • Career Development Opportunities

    • Full time positions with Prince William County Government qualify for Public Service Loan Forgiveness. Click here for additional information.

    Prince William County is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the County will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

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    Service Manager • Woodbridge, VA, US