Intern - Marketing AI Enablement & Automation - Summer 2026

About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress.

We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

About Lumen's Internship Program

If you're a student eager to explore the exciting world of digital innovation, Lumen is the perfect place for you. Lumen offers an excellent opportunity to broaden your knowledge, build a strong network of support, and kickstart your career. Wondering who Lumen is? We connect the world by igniting business growth through connecting people, data and applications - quickly, securely, and effortlessly. Be on the forefront of our future - embark on your exciting journey with Lumen today!

Lumen offers a fully immersive, 10-week summer internship program. Our interns demonstrate curiosity, innovation, and a passion for advancing technology. We believe that empowering our people and helping them reach their full potential is essential for the long-term success of both Lumen and our customers.

Hear from previous interns on the impact this program has had on their career. CLICK HERE! (https : / / www.youtube.com / playlist?list=PLEPDmMs2o9w4Wx1xbka144QE29qd5NYFU)

The Role

Intern must be available to work full time (40 hours / week) during the 10-week program.

Program Dates : May 29 - August 7, 2026.

Location : This position is fully remote / work from home in the continental US.

Work Authorization : US Work Authorization required for this role.

Eligibility is contingent on the candidate's commitment to the entire 10-week program. No exceptions will be made.

The Main Responsibilities

The Marketing AI Enablement & Automation Intern will support the transformation of marketing operations through AI adoption and automation. Reporting to the Director of Marketing, the intern will work cross-functionally with marketing teams, AI champions, and platform leads to accelerate productivity and capacity gains.

Key projects may include

AI Adoption Support : Assist in driving 100% adoption of AI tools across marketing by creating training materials, toolkits, and engagement campaigns.

Automation Opportunity Mapping : Identify repetitive tasks across marketing workflows and propose automation solutions using AI tools (e.g., Copilot, Power Automate).

Performance Tracking : Help build dashboards and reporting mechanisms to measure AI tool usage, productivity impact, and sentiment.

Champion Program Support : Coordinate with AI champions and ambassadors to gather feedback, share success stories, and promote best practices.

Content Creation : Develop engaging content for internal channels (e.g., Viva Engage, newsletters) to showcase AI wins and encourage participation.

Experimentation & Pilots : Support pilot programs for new AI tools or use cases, including documentation, testing, and feedback collection.

What We Look For in a Candidate

Required qu alification

Enrolled at a 4-year accredited college or university, rising senior level education status at the start of the internship.

Graduating August 2026 - May 2028

Preferred fields include but not limited to : Marketing, Communications, Business or related field

Proficiency and understanding of :

Strong interest in AI, automation, and digital transformation.

Excellent written and verbal communication skills.

Comfortable working with data and basic analytics tools \

Self-starter with strong organizational and project management skills.

Preferred

Experience with Microsoft 365 tools, especially Copilot, Power Automate, or Viva.

Familiarity with marketing operations, campaign management, or content creation.

Creative mindset with a passion for storytelling and engagement.

Basic understanding of workflows, automation, and data integration

Strong problem-solving and analytical skills

Prior internship or project experience in digital marketing or technology.

Experience with Power Apps would be nice to have

Compensation

Internship compensation ranges depend on each individual's level of education, geographic location, and experience / qualifications aligned to the role.

Hourly Based Pay Range :

Min : $ 26 / hour

Max : $38 / hour

What to Expect Next

Once you complete and submit your application, you will be invited to take part in a virtual assessment. This on-demand assessment allows Lumen to better understand how your skills and experiences align to the internship role. You will receive a separate email invitation (please check your spam folder) within 6 hours of applying. To remain eligible for the summer internship program, be sure to finish the video interview within 5 business days of your application.

Application & Interview Timeline

October - First Round Interviews with top, qualified candidate

November - Interview panel with work team

December - All Summer 2026 offers will be extended by end of month

Requisition # : 340178

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and / or motor vehicle reports and / or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (https : / / jobs.lumen.com / global / en / faq) . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

Application Deadline

10 / 21 / 2025