Chief Operating Officer

Chief Operating Officer – Miami, FL

Macdonald & Company has engaged a privately held residential real estate investment and advisory platform to identify a Chief Operating Officer (COO) to join the executive leadership team in Miami, FL.

This individual will play a pivotal role in overseeing day-to-day operations while driving the firm's long-term strategic initiatives. The COO will guide and coordinate activities across Finance, Marketing, Operations, and Investor Relations, ensuring the organization maintains institutional-quality processes, reporting standards, and internal controls.

The role requires a highly organized, execution-focused leader capable of supporting a growing multi-department platform.

Responsibilities

Strategic Leadership

Provide oversight across Finance, Marketing, Operations, and related business functions

Build and refine firmwide data, reporting, and information systems

Establish organized cloud-based file structures and documentation protocols across departments

Partner with IT to enhance and maintain cybersecurity standards

Collaborate with the CFO on annual budgeting processes and quarterly budget updates

Support all departments through improved technology, compliance, marketing, and operational infrastructure

Oversee current office operations and support planning for future office locations

Operations, Service & Administration

Manage relationships with third-party service providers and outsourced partners

Ensure excellence in investor reporting standards and support Investor Relations to deliver an institutional-grade client experience

Partner with Investor Relations and Marketing teams to strengthen investor communications and outreach initiatives

Drive operational consistency, workflow optimization, and administrative efficiency across the organization

Compliance

Oversee corporate insurance requirements and ensure appropriate coverage is maintained

Implement policies and processes in coordination with external securities counsel and compliance advisors

Human Resources

Provide leadership and oversight across all employees and departmental structures

Maintain and update employee handbooks, confidentiality agreements, and internal policies

Support recruiting, onboarding, performance management, and organizational development efforts

Qualifications

5+ years of experience in a COO or senior operations leadership role

Background in financial services, advisory, investment management, or related fields preferred

Experience with data management systems, CRMs, accounting platforms, and communication technologies

Strong people-management capabilities with demonstrated experience leading multi-department teams

Exceptional organizational skills and attention to detail, including thorough documentation and consistent follow-through

Ability to manage multiple priorities and operate effectively in a fast-paced environment where individuals wear multiple hats

High degree of professionalism and executive presence, with the ability to represent the firm across internal and external stakeholders

Seniority level

Executive

Employment type

Full-time

Job function

Finance, Human Resources, and Strategy / Planning

Industries

Real Estate

Financial Services

Venture Capital and Private Equity Principals

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