Customer Service Representative

Job Description

Job Description

Come join a small but powerful company that is over 50+ years old and growing. No 2 days alike!

Customer Service Associate to manage the complete E-Commerce store experience :

o   To learn our internal systems, process’ and software in order to be able to service our clientele.

o   Receive orders from our online client portals. (Pressaro)

o   Process orders into our internal order system (Printers Plan)

o   Order product when necessary from our suppliers

o   Pull product from inventory (boxed items are normally less than 30lbs)

o   Pick, pack and ship product using our shipping software

o  Close out orders and prep for billing (or actually bill them)

o   Manage / Monitor inventory

o  Prepare monthly activity reports (when necessary)

There are systems and process’ in place for all the above.

To summarize :

Computer work, desk work and hands on physical activity.

Location : Southeast Cleveland suburb with easy access from I-480 or I-271