Customer Support Representative

A company is looking for a Customer Support Representative.

Key Responsibilities

Manage customer inquiries through phone, chat, and email to deliver exceptional support

Troubleshoot technical issues and collaborate with internal teams to resolve complex customer problems

Maintain knowledge of the company's products to educate customers and optimize their usage

Required Qualifications

Fluent in English with prior experience in a contact center or technical support environment

1+ years of experience in customer support or 2+ years of related experience

Strong multitasking abilities and self-management skills

High School Diploma or GED required

Critical thinking skills with the ability to provide proactive solutions