Public Entity Claims Manager

We are adding to our diverse team of experts and are looking to hire those who are committed to building a culture that enables the creation of innovative solutions for our business units and clients.

The Company

Welcome to Munich Re Specialty - North America, a leading specialty insurance provider dedicated to delivering exceptional underwriting, claims, and risk management expertise to our partners and customers. As a trusted industry expert, we offer a broad range of comprehensive and customized solutions, including casualty, professional lines, property, surety, and public entity coverages. With the financial strength and global resources of our A+ Superior (A.M. Best) rated organization, we provide unmatched stability and reliability. Our team is committed to superior service levels, a distinctive approach to specialty solutions, and a deep understanding of the complex risks our clients face. Join our team and be part of a dynamic and experienced organization that is shaping the future of specialty insurance in North America.

The Opportunity

Future focused and always one step ahead!

The Public Entity Claims Manager has a critical role in supporting our Public Entity business. The role will manage a highly specialized Claims team focusing on public entity claims with MRS-NA result responsibility. The Public Entity Claims Manager will work with the team to drive a proactive, strategic approach to claims, an energetic and collaborative work environment, and best-in-class claims service to our clients and partners. The Public Entity Claims Manager will also help instill and implement Claims Best Practices and a culture of positivity and inclusion within the organization. This role will also interface frequently with various leaders of MRS-NA Claims, Underwriting, Product Development, Distribution, Actuarial, and Operations.

Responsibilities

• Manage and provide proactive claim-handling direction to team members with respect to investigation, assessment, reserving, expense / vendor management, and settlement in accordance with Claims Best Practices.
• Monitor strategy on claims to ensure optimal claim outcome and timely escalation of high exposure claims to Head of P&C and Public Entity Claims, Practice Leads, Chief Claims Officer, and other MRS-NA key stakeholders.
• Work with MRS-NA Claims Audit Team in auditing Pools, Risk Retention Groups, and Client retained Third Party Administrators.
• Help team continually achieve professional goals and hone skills to meet team member's career objectives.
• Communicate and present key claim issues to internal and external partners and stakeholders, including Underwriting.
• Identify helpful technical and operational initiatives and provide feedback to Claims leadership for continual improvement.
• Work collaboratively and help develop strong business relationships with a wide array of internal and external partners to strengthen the business through market meetings, thought leadership and best-in-class service.
• Reinforce and support the integration of the Claims team by modeling and promoting a culture of positivity and inclusion. Seek feedback from the team to foster maximum employee engagement.

Qualifications

• 10 years or more of claims and / or relevant legal experience.
• 3 years or more of management experience and / or leadership roles preferred.
• Experience in handling insurance claims.
• Superior coverage analytic ability.
• Strong team-building ability.
• Inspirational and motivating leader.
• Excellent and diplomatic communicator.
• Expansive insurance business understanding.
• Fair, adaptable, and approachable.
• Customer service and relationship oriented.
• Innovative and curious, with a desire for continuous learning and growth.

The Company is open to considering candidates in numerous locations, including Chicago (IL), Philadelphia (PA), Atlanta (GA), Hartford (CT), and Princeton (NJ). The salary range posted below reflects market variations across various locations. The offer will be adjusted per geography.

The base salary range anticipated for this position is $135,600-$207,900 , plus opportunity for company bonus based upon a percentage of eligible pay. In addition, the company makes available a variety of benefits to employees, including health insurance coverage, an employee wellness program, life and disability insurance, 401k match, retirement savings plan, paid holidays and paid time off (PTO).

The salary estimate is adjusted to reflect the varying market conditions across different locations, with the with the higher end being more aligned with the Princeton job market. Factors that may be used to determine your actual salary include your specific skills, how many years of experience you have and comparison to other employees already in this role. Most candidates will start in the bottom half of the range.

At Munich Re, we see Diversity, Equity and Inclusion as a solution to the challenges and opportunities all around us. Our goal is to foster an inclusive culture and build a workforce that reflects the customers we serve and the communities in which we live and work. We strive to provide a workplace where all of our colleagues feel respected, valued and empowered to achieve their very best every day. We recruit and develop talent with a focus on providing our customers the most innovative products and services.

We are an equal opportunity employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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