Sales Associate

Job Description

The Sales Associate will assist customers with purchasing merchandise.

Starting Pay : $16.50 / HR

Job Location : 6200 Burleson Road, Austin, TX 78744

Duties / Responsibilities

• Greets and interacts with customers.
• Consults with customers to understand needs and preferences related to available merchandise.
• Demonstrates and explains available merchandise, selecting and suggesting options suitable for the customer's needs.
• Emphasizes product features, quotes prices and credit terms, and prepares sales orders.
• Retrieves desired merchandise from sales floor and / or yard; places special orders where appropriate and required.
• Builds and maintains customer relationships by entering new customer data and other sales data for current customers into a computer database.
• Assists customers in resolving complaints, including escalating them to management when appropriate.
• Investigate and resolve customer problems with products or services.
• Operates the cash register accurately using the UPC scanner, quick key, and product keywords.
• Accepts money in the form of cash, checks, and credit or debit cards for items purchased.
• Processes returns and exchanges according to store policy.
• Assists with stocking and restocking products, front-and-face products on shelves, and assisting with housekeeping.
• Performs other related duties as assigned.

Required Skills / Abilities

Education and Experience

Physical Requirements

McCoy's is an equal opportunity employer. Equal access to programs, services and employment is available to all persons. Those applicants requiring reasonable accommodations in the application and / or interview process should contact a representative of the People Development Department at (866) 896-0884.