Store Fulfillment Associate - Full Time

Store Fulfillment Associate

The Store Fulfillment Associate drives sales and delivers a positive customer experience by processing store fulfillment orders with accuracy and speed. This role focuses on picking, packing, and preparing daily orders for pickup or delivery, maintaining inventory accuracy, and keeping fulfillment areas clean and organized. This is an hourly position.

What you will do :

• Demonstrate ownership and initiative in achieving personal goals, store objectives, and daily priorities.
• Pick, pack, and ship customer orders accurately and efficiently, following omni processes and procedures to enhance productivity.
• Prioritize workload based on requested customer delivery options and follow packing standards, ensuring positive customer experience.
• Strategically pick merchandise within the store for STH and BOPIS orders to minimize steps.
• Organize equipment and replenish supplies in fulfillment and pickup areas to promote efficiency.
• Maintain merchandise presentation standards and support store recovery efforts.
• Leverage training tools, use resources, and embrace feedback to build knowledge of omni processes and procedures and strengthen performance. Stay informed of products, promotions, policies, and store events to enhance execution.
• Contribute to a positive store culture by building connections with teammates, sharing knowledge, and celebrating individual and team achievements.
• Enhance in-store customer experience by warmly acknowledging and assisting customers, supporting the store during peak traffic and coverage periods, and completing other tasks as assigned.
• Follow asset protection procedures, safety guidelines, and security protocols, supporting store shortage control, inventory accuracy, and minimizing risk.

Skills and abilities :

The job posting highlights the most relevant / essential responsibilities and requirements of the role. It is not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job.