(USA) Tire and Battery Service Advisor

Overview

Base pay range : $20.00 / hr - $27.00 / hr. This position is listed by Sam's Club. Your actual pay will be based on your skills and experience; talk with your recruiter to learn more.

Responsibilities

• Be a Team Member : Collaborate with team members to fulfill sales and service requests, educate other associates on tools, tasks, resources, and mentor new technicians; communicate and develop interpersonal skills for providing safe and efficient customer service.
• Be an Expert : Demonstrate knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS, product specifications, and seasonality; demonstrate knowledge of Point of Sale systems and in-person selling techniques.
• Be a Techie : Leverage digital tools to plan for and drive sales, improve the service experience, and elevate associate engagement; use handheld technology to make immediate business decisions related to services, safety alerts, new product information, product application, and training; adapt to new tools and encourage others to use them.
• Be an Owner : Communicate equipment, tools, and supplies needs to leadership; track returns and special orders; operate cash registers and process transactions; maintain inventory, audit safety and compliance standards; report complaints and safety hazards; complete required paperwork; ensure merchandise is packaged, labeled, and stored per policies; identify member needs and assist with purchasing decisions.
• Be a Talent Ambassador : Promote high-quality service and products, develop and inspire others, and foster a respectful, team-oriented environment; understand roadblocks and assist in training team members.
• Comply with company policies and ethics : Implement related action plans, follow the Open Door Policy, and apply these in executing business processes and practices.
• Respect the Individual : Foster an inclusive culture where associates feel seen and supported; promote belonging and opportunities for all associates to thrive; work as a team and build strong relationships; communicate with energy and positivity.
• Act with Integrity : Uphold high standards of integrity, ethics, and compliance; support Walmart's values and goals; hold oneself and others accountable.
• Serve our Customers and Members : Deliver results with the customer first mindset and make decisions based on reliable information.
• Strive for Excellence : Be curious, take calculated risks, and demonstrate resilience; drive continuous improvements and be open to new technologies and skills.

Benefits

Qualifications

Valid state-issued driver's license; 18 years of age or older.

Auto service industry or retail experience.

Job Details

Location : 4700 Boardwalk Dr, Fort Collins, CO 80525-3729, United States

Note : Walmart and its subsidiaries maintain a drug-free workplace with a no-tolerance policy for illegal drugs and alcohol on the job.

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