Talent.com
Community Relations Director

Community Relations Director

The Sheridan at Park RidgePark Ridge, IL, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Company Description

Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART; Hospitality, Excellence, Appreciation, Respect & Teamwork. This individual is responsible for fulfilling leasing and move in goals. They are also expected to maintain a positive image of the community with referral sources, residents, and employees. The Community Relations Director will lead the sales and marketing department at the community.

Job Description

  • Schedule, organize, and conduct tours with prospective resident of independent and assisted living, memory care and skilled nursing.
  • Respond and follow-up with to all walk-ins, phone ins, mail-ins timely and appropriately.
  • Create, plan and implement with Sales and Marketing Team and Program Director events to bring in prospective residents, current leads and professionals such as, but not limited to : seminars, speakers, themed events, and family nights.
  • Develop and maintain a good working relationship with residents, families, and professional providers of care.
  • Maintain a working knowledge of all software programs.
  • Participate in weekend call coverage in Manager Rotation unless they have a standing schedule that already encompasses one or more weekend day.
  • Secure the required number of budgeted move ins and achieve net gains each month
  • Treat each inquiry with value.
  • Work closely with the Executive Director and Regional Director of Operations, and Divisional Director of Sales and Marketing in development and implementation of the quarterly marketing plan.
  • Create and implement a strong community outreach program that generate the necessary number of referrals to reach sales goals.
  • Complete quarterly media planning with current vendor on a timely basis.
  • Keep Executive Director informed of all sales activity daily.
  • Maintain Senior Lifestyle Hot Board / Move in Move out board.
  • Communicate any special needs of the incoming resident to the appropriate personnel.
  • Manage use of sales toolbox.
  • Assure every alternative is considered before closing a lead.
  • Keep informed of all trends, developments, concepts and techniques in his / her field that affect product.
  • Understand the need of the senior and the aging process.
  • Maintain and work an active, meaningful waitlist.
  • Visit competitors quarterly.
  • Maintain confidentiality of all pertinent information.
  • Comply with all Senior Lifestyle Policies, cities, state, and federal regulations pertaining to Residents’ accounts as it relates to Medicare, third party billing, etc.
  • Interact professionally and effectively with all levels of the organization, residents, family members, etc.
  • Perform other duties as assigned.

Qualifications

  • Senior housing or hospitality sales experience preferred.
  • Experience with a competitive outside and inside sales environment.
  • College degree preferred but not required.
  • Outgoing, personable, competitive, organized, and self-motivated leader.
  • Must have a valid driver’s license.
  • English fluency preferred.
  • Does not take “no” as an answer and is not afraid of rejection.
  • Professional in speech and dress and has a passion for serving seniors.
  • Proficient with CRM systems and metrics.
  • Additional Information

    Senior Lifestyle offers a comprehensive benefits plan to eligible team members including health, dental, vision, retirement benefits, short-term disability, long-term disability, and paid time off. All Senior Lifestyle positions are eligible to use DailyPay, an application that allows you to access your earned but unpaid wages before your next payday. Senior Lifestyle requires that all employees provide proof of COVID-19 vaccination unless exempt due to medical, religious, or personal beliefs. Government requirements or exclusions may apply.

    Create a job alert for this search

    Community Director • Park Ridge, IL, US

    Related jobs
    • Promoted
    Client Partnership Director

    Client Partnership Director

    VirtualVocationsNaperville, Illinois, United States
    Full-time
    A company is looking for a Director, Client Partnership responsible for client success and growth across a group of clients. Key Responsibilities Manage a client portfolio delivering $2M - $5M ann...Show moreLast updated: 2 days ago
    • Promoted
    Associate Director, Connections Strategy

    Associate Director, Connections Strategy

    RiseChicago, IL, United States
    Full-time
    We create omnichannel experiences using our proprietary tech stack and advanced analytics capabilities to help solve the unique struggles brands face today. We offer "Risers" the opportunity to work...Show moreLast updated: 30+ days ago
    • Promoted
    Community Manager

    Community Manager

    The Community Builders Inc.Chicago, IL, United States
    Full-time
    About The Community Builders, Inc.Join a growing organization that is strengthening neighborhoods across the nation! The Community Builders, Inc. TCB) is one of America's leading nonprofit real esta...Show moreLast updated: 30+ days ago
    • Promoted
    Advocacy Relations Director

    Advocacy Relations Director

    VirtualVocationsLincolnwood, Illinois, United States
    Full-time
    A company is looking for an Advocacy Relations Director, Cardiovascular.Key Responsibilities : Build and maintain relationships with patient advocacy organizations and stakeholders to engage decis...Show moreLast updated: 1 day ago
    • Promoted
    Public Relations Manager

    Public Relations Manager

    VirtualVocationsNaperville, Illinois, United States
    Full-time
    A company is looking for a Public Relations Manager.Key Responsibilities Monitor online platforms to manage brand reputation and address public comments Handle challenging situations promptly an...Show moreLast updated: 30+ days ago
    Director of Community Engagement - Illinois

    Director of Community Engagement - Illinois

    Common EnergyGreater Chicago Area, IL, US
    Remote
    Full-time
    Quick Apply
    Common Energy is revolutionizing the energy sector.Our platform enables households and businesses to connect their utility account to new clean energy community solar projects, dramatically lower c...Show moreLast updated: 30+ days ago
    • Promoted
    Director of Content Strategy

    Director of Content Strategy

    VirtualVocationsAurora, Illinois, United States
    Full-time
    A company is looking for a Director of Content Strategy to lead brand storytelling and thought leadership initiatives.Key Responsibilities Develop and manage a comprehensive, cross-channel conten...Show moreLast updated: 30+ days ago
    • Promoted
    Director of Community Engagement - Illinois

    Director of Community Engagement - Illinois

    BlackhornvcChicago, IL, United States
    Full-time
    Common Energy is revolutionizing the energy sector.Our platform enables households and businesses to connect their utility account to new clean energy community solar projects, dramatically lower c...Show moreLast updated: 30+ days ago
    • Promoted
    Client Relationship Manager - Director

    Client Relationship Manager - Director

    CognizantChicago, IL, US
    Full-time
    Client Relationship Managers are key contributors to the commercial side of Cognizant IT and Consulting Business.They support the Client Partner and act as business owners for assigned accounts, le...Show moreLast updated: 22 days ago
    • Promoted
    Director of Partnerships

    Director of Partnerships

    VirtualVocationsAurora, Illinois, United States
    Full-time
    A company is looking for a Director of Partnerships.Key Responsibilities Develop and execute strategies to acquire new mid-market and enterprise accounts while expanding existing client relations...Show moreLast updated: 30+ days ago
    • Promoted
    Director of Brand Partnerships

    Director of Brand Partnerships

    VirtualVocationsAurora, Illinois, United States
    Full-time
    A company is looking for a Director of Brand Partnerships (Remote).Key Responsibilities Lead the development and management of an end-to-end pipeline of brand partners to drive revenue Oversee a...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Managing Director of Culture

    Managing Director of Culture

    VirtualVocationsNaperville, Illinois, United States
    Full-time
    A company is looking for a Managing Director, Culture & Operations.Key Responsibilities Lead initiatives to cultivate a positive and inclusive organizational culture Partner with leadership to e...Show moreLast updated: 10 hours ago
    • Promoted
    Director of Identity Governance

    Director of Identity Governance

    VirtualVocationsAurora, Illinois, United States
    Full-time
    A company is looking for a Director, Identity Governance & Directory Services.Key Responsibilities Define and execute the enterprise identity governance and access control strategy Lead deployme...Show moreLast updated: 22 days ago
    • Promoted
    • New!
    Director of Engagement

    Director of Engagement

    VirtualVocationsNaperville, Illinois, United States
    Full-time
    A company is looking for a Director, Engagement and Advancement.Key Responsibilities Lead the development and execution of fundraising strategies, goals, and action plans Identify, cultivate, en...Show moreLast updated: 16 hours ago
    • Promoted
    Senior Director of Communications

    Senior Director of Communications

    VirtualVocationsAurora, Illinois, United States
    Full-time
    A company is looking for a Senior Director, Executive & Employee Communications.Key Responsibilities Lead the strategy, planning, and execution of executive and employee communications Partner w...Show moreLast updated: 30+ days ago
    • Promoted
    Director of Corporate & Community Education

    Director of Corporate & Community Education

    Elgin Community CollegeElgin, IL, United States
    Full-time
    Elgin Community College serves over 9,000 students at every stage of their educational journeys, including university transfer programs, career and technical education, continuing education classes...Show moreLast updated: 14 days ago
    • Promoted
    Director, Investor Relations

    Director, Investor Relations

    BrunswickLake Forest, IL, US
    Full-time
    Are you ready for what's next? Come explore opportunities within Brunswick, a global marine leader committed to challenging conventions and innovating next-generation technologies that transform ex...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Associate Director of Consumer Policy

    Associate Director of Consumer Policy

    VirtualVocationsAurora, Illinois, United States
    Full-time
    A company is looking for an Associate Director of Consumer Policy.Key Responsibilities Drive consumer financial justice work by developing policy priorities and identifying opportunities for chan...Show moreLast updated: 12 hours ago
    • Promoted
    • New!
    Director of Community Management

    Director of Community Management

    AssociaChicago, IL, US
    Full-time
    The Community Director is responsible for administrative operations and supervision of a branch to include training, supervising and evaluating staff and office operations.The Community Director pa...Show moreLast updated: 15 hours ago
    • Promoted
    Director, Client Leadership

    Director, Client Leadership

    Mars Advertising, Inc.Chicago, IL, United States
    Full-time
    Mars United Commerce Powered by Marilyn is a global commerce company that delivers all the solutions clients need to grow their business today and tomorrow. Founded by the late Marilyn Barnett, we’v...Show moreLast updated: 25 days ago