Exception Specialist I Onsite

Are you passionate about making a difference in peoples lives Do you enjoy working in a service-oriented industry If so this opportunity may be the right fit for you!

Modivcare is looking for an experienced Exception Specialist to join our this role you will be responsible for the accurate fulfillment and approval procedures related to transportation service requests or reservations both before and after transport by utilizing internal and external resources and conducting outreach to members facilities clients and other stakeholders.

This role

• Ensures accurate trip data input and resolution according to service guidelines.
• Researches and resolves cases requiring further action such as benefit utilization verification waivers urgent trip requests pre-authorization denials eligibility mileage validation meals and lodging and level of service. MNF forms & Standing orders
• Processes incoming and outgoing requests via fax mail email and web.
• Investigates trip-related issues to confirm actual utilization.
• Conducts outreach to medical facilities related to members transportation education and other needs.
• May lead or participate in other assigned projects or duties.

We are interested in speaking with individuals with the following

Salary : $15 - $16.50 / hr

Modivcares positions are posted and open for applications for a minimum of 5 days. Positions may be posted for a maximum of 45 days dependent on the type of role the number of roles and the number of applications received. We encourage our prospective candidatesto submit their application(s) expediently so as not to miss out on our opportunities. We frequently post new opportunities andencourage prospective candidates to check back often for new postings.

We value our team members and realize the importance of benefits for you and your family.

Modivcare offers a comprehensive benefits package to include the following :

Modivcare is an Equal Opportunity Employer.

Required Experience :

IC

Key Skills

Experience Working With Students,Google Docs,Organizational skills,Classroom Experience,Data Collection,Materials Handling,Workers' Compensation Law,OSHA,Special Operations,Team Management,Experience with Children,Supervising Experience

Employment Type : Full-Time

Experience : years

Vacancy : 1

Monthly Salary Salary : 15 - 16