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MAC / PC Field Technician

MAC / PC Field Technician

Lincoln ITNew York, NY, United States
30+ days ago
Job type
  • Full-time
Job description

Job Overview

We are currently seeking a full time Level I / II MAC and PC Support Engineer with 1-2 years of extensive hands on experience with the following : Desktop / Laptop, MAC and Printer troubleshooting.

Responsibilities

  • Provide phone support and on-site remediation for workstation issues
  • Troubleshooting and resolving customer system problems across a broad range of technologies
  • Provide onsite installations of new software and upgrades
  • Provide installation of service packs and security updates
  • Provide onsite support and installations to clients
  • Provide desktop support including analyzing and resolving end-user issues
  • Provide printer troubleshooting

Skills & Experience

  • Knowledge of MAC and Windows operating systems and desktop applications
  • Experience with installing, configuring, and administering a broad range of technologies
  • Excellent written and verbal communication skills
  • Knowledge of Cisco Phone Systems a plus
  • Certifications a plus

    • Company Overview

    Founded in 1998, Lincoln Computer Services is a growing custom IT solution provider, servicing New York City and Long Island, New York. If you are interested in working for a growth-oriented company with a culture that exudes collaboration, integrity and a passion for technology, submit your resume today!

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    Field Technician • New York, NY, United States

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