Service Technician I

Job Details

Job Location

Loch Haven Apartments - Indianapolis, IN

Position Type

Full Time 30-40 hours per week

Education Level

Not Specified

Salary Range

$20.00 - $28.00 Hourly

Travel Percentage

Up to 25%

Job Shift

Day - including weekend and oncall

Job Category

Real Estate

Description

Position : Service Technician I

JOB TITLE : Service Technician I

REPORTS TO : Community ManagerÂ

DIRECT REPORTS : No

Who We Are

BH is a people-first multifamily owner and operator that grew from a small startup into one of the nation's largest commercial real estate companies. Founded in 1993, BH is celebrated for its simple commitment to doing business the right way and investing in its team. Today, BH manages over 100,000 units, employs over 2,800 people, owns its processes in-house, and is praised by Fortune Magazine as the “Best Workplace for Women,” “Best Workplace for Millennials,” and “Best Workplaces for Diversity.” Powered by innovation and a can-do attitude, BH improves daily, striving to construct a smarter way to live, invest, manage, and grow.Â

BH is passionate about setting the standard in the multifamily industry. We are a welcoming band of go-getters who think big, sweat the details, and take our work (but never ourselves) too seriously. We set our sights high, own our mistakes, and turn lemons into lemonade. We are incredibly proud of where we’ve come from and are ready to tackle what’s next. Come join us!

Role Overview

As the Service Technician I, you’ll have a big mission. If you choose to accept it, your mission will be to assist with the oversight the physical assets and ensuring customer satisfaction. This position will assist in diagnosing problems and making general repairs and assists with apartment make-readies. This position also assists with preventive maintenance and construction or rehabilitation projects for the property. Exhibits strong commitment to the service needs of the internal and external customer.  Represents the company in a professional and courteous manner.  As you can likely tell, 'how' things are done matters just as much as ‘what’ was done here at BH!

Key Responsibilities

• Uses industry-specific technology to ensure all repairs and replacements are completed timely to restore units to move-in ready condition within company standards.Â
• Completes maintenance requests, replacements, and upkeep within company standards including exterior grounds and common areas of the property, troubleshooting HVAC and assisting with make readies.
• Assists with the identification and correction of hazardous community conditions and liabilities and reports hazards to Community Manager and Service Manager.
• Assist in ensuring that established preventive maintenance programs are followed and documented per BH program guidelines.  Â
• Responsible for the maintenance and security of all property-issued tools.Â
• Post notices to vacate and other community communication, if applicable. Â
• Shares on-call responsibilities, including inclement weather conditions, with the maintenance team.  Responds to resident requests per company standards.Â
• Other duties as assigned.
• Understands and complies with Occupational Safety & Health Administration (OSHA) and all other safety requirements. Knowledge of federal, state, and local code and internal policies, initiatives and systems regarding maintenance.
• Other duties as assigned.

You Have

Physical Requirements / Environment : The physical requirements described here represent those that an employee must meet to perform the essential functions of this job successfully.

Seniority Level : Experienced

Industry : Property Management

Employment Type : Full-Time

Location : Onsite

Work Schedule : Monday-Friday (work schedule may vary). Some overtime may be required and ability to work extended hours including “on-call” and / or participate in a rotating “on-call” schedule as needed to meet business needs.

At BH / B.HOM, we believe our strength lies in our people. We are proud to be an Equal Employment Opportunity Employer, committed to fostering a workplace where everyone feels included, valued, and heard. Our posted compensation reflects the value of talent across multiple U.S. markets and is based on job-related knowledge, skills, and experience.

Qualifications