EPIC Analyst Clinical

Job Title : Epic Analyst Clinical

This position will primarily support the Safetrace Blood Bank System, but will also have Epic Beaker support responsibilities. This is a hybrid position with 2 days on-site required. The analyst will be responsible for the design, build, testing, implementation, and ongoing support of the Safetrace and Epic Beaker Laboratory Information System. This role involves collaborating with clinical laboratory staff, IT teams, and other stakeholders to ensure that the laboratory applications optimally support laboratory / blood bank workflows and meets regulatory and operational requirements.

Responsibilities :

• Primary Support for Blood Bank Systems : Serve as the main point of contact for all Blood Bank system-related issues, ensuring the system operates efficiently and meets all regulatory requirements.
• Team Member for Beaker-Related Areas : Provide secondary support for other Epic Beaker modules, assisting with configuration, troubleshooting, and user support as part of the team.
• System Design and Build : Lead the design, build, and testing phases of Blood Bank projects, and contribute to Epic Beaker projects, including software upgrades and new functionality.
• Configuration and Integration : Configure the Blood Bank system and assist with the configuration of Epic Beaker systems, ensuring seamless integration with third-party applications.
• User Support : Provide technical and clinical consultation, troubleshoot issues, and resolve incidents primarily for Blood Bank systems, and support Epic Beaker systems as needed.
• Quality Control : Perform laboratory tests to evaluate the quality of blood and blood products, ensuring compliance with required standards and guidelines.
• Documentation : Develop and maintain workflow documentation, test scripts, and configuration guides for Blood Bank systems, and contribute to documentation for Epic Beaker systems.
• Training : Collaborate with trainers to develop and maintain training materials and curriculum for Blood Bank users, and support training for Epic Beaker users.
• Monitoring : Perform daily monitoring of Blood Bank applications in production, including on-call support as needed, and assist with monitoring Epic Beaker applications.
• Stakeholder Collaboration : Build strong relationships with operational stakeholders, customers, and business partners to ensure effective system use and compliance.
• Regulatory Compliance : Ensure adherence to regulatory standards and guidelines, conducting regular audits and participating in investigations of any adverse events or deviations.

Competencies :

Minimum Requirements :