Job Description
Job Description
Description :
- Ideal for experienced surveyors seeking a transition from the field to an office-based hands-on role using the latest surveying technology from Trimble and other manufacturers
SUMMARY : The Survey Technology Specialist is responsible for prepping, cleaning, testing, and checking in all variants of Survey and MGIS Trimble equipment that AllTerra offers. They will also troubleshoot rental gear and accessories to ensure we are only keeping working products on our shelves and disposing of / sending off all damaged gear to service. Additionally, they will prepare new sales items before delivery to ensure the units are prepared, tested, and fully functional for our customers.
ESSENTIAL DUTIES AND RESPONSIBILITIES :
Rentals
Coordinate rental needs with customers and sales team : via phone, email, and in personTrack rentals in company accounting software : Business CentralTest all outgoing rental equipment as a kitTest all returned equipment for issues or damages. Send to service department for repair if neededClean all incoming rental equipmentShip and receive rental equipmentConfiguring new sales equipment
Charge batteriesLoad operating systems, software, firmware, system files, preset settings, and licenses on appropriate devicesTest individual equipment and as a kit to ensure it is fully functional and ready for use upon receipt by the customerCoordinate with sales team and operations to maintain schedule for deliveryOTHER DUTIES AND RESPONSIBILITIES :
Assist operations with inventory control / tracking to minimize equipment lossAssist operations with transferring inventory as needed to other officesAssist operations and supply division with sales orders of supplies and accessories to walk-in customersAssist with technical support issues of walk-in customersResponsible for goals set by supervisorOther duties as assignedRequirements :
POSITION REQUIREMENTS :
Experience using Trimble survey, construction or MGIS products and software.High School Diploma, GED, or equivalent commensurate experience is required.Ability to accomplish planned weekly and monthly schedulesAbility to speak in a professional manner and communicate well via phone, email or in personComputer Literate – MS Office preferredAbility to work with others and take directionAbility to accomplish planned weekly and monthly schedulesPREFERRED REQUIREMENTS :
Ability to successfully work with multi-level experienced individualsMust be able to interact professionally in all interactionsReliable and timelyDemonstrates integrityAbility to handle stressAbility to multitaskAbility to work with little supervisionAbility to present complex technology in a simplified and clear manner