Marketing Operations Specialist

Milliken & Company is a global manufacturing leaderwhose focus on materials science delivers tomorrow's breakthroughs today. Fromindustry-leading molecules to sustainable innovations, Milliken creates products thatenhance people's lives and deliver solutions for its customers and communities. Drawing on thousands of patents and a portfolio with applications across the textile, flooring, chemical and healthcare businesses, the company harnesses a shared sense of integrity and excellence to positively impact the world for generations. Discover more about Milliken's curious minds and inspired solutions at Milliken.com and on Facebook , Instagram and LinkedIn .

POSITION TITLE

Marketing Operations Specialist

POSITION OVERVIEW

This position is located at the Roger Milliken Center in Spartanburg, South Carolina and reports to the Digital Marketing Manager. The Marketing Operations Specialist is responsible for ensuring that our marketing technology, automation workflows, attribution, and analytics are seamlessly integrated and aligned with our business objectives. This role will help ensure our marketing efforts are efficient, data-driven, and impactful. You'll play a crucial part in providing a framework to help improve our demand generation strategy and support the execution of marketing activities across email, SMS, web, and other channels.

JOB RESPONSIBILITIES

1. Manage Marketing Technology :

• Oversee and manage our marketing automation platform (HubSpot) with oversight of the connection to CRM (Salesforce) and the Milliken.com website (sitecore).
• Ensure seamless communication between systems and maintain a smooth flow of data across each tool.
• Optimize the tools and processes currently in place.
• iCapture integration expertise and campaign set up with ability to troubleshoot.
• Manage Microsoft Bookings set up process.

2. Create and Optimize HubSpot Marketing Automation Programs :

3. Track and Measure Marketing KPIs :

4. Collaborate Cross-Functionally :

QUALIFICATIONS - REQUIRED

The successful candidate will have strengths in the following :

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Milliken is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to actual or perceived race, color, creed, religion, sex or gender (including pregnancy, childbirth or related medical condition, including but not limited to lactation), sexual orientation, gender identity or gender expression (including transgender status), ancestry, national origin, citizenship, age physical or mental disability, genetic information, marital status, veteran or military status or any other characteristic protected by applicable law.

To request a reasonable accommodation to complete a job application, pre-employment testing, a job interview, or to otherwise participate in the hiring process, please contact TalentAcquisition@milliken.com.