Qualifications
- Associate's degree or equivalent (Bachelor's degree preferred)
- Office / Admin work experience preferred
- Trading Admin or Trading related work experience preferred
- Inventory management experience is a plus
- Fluent / Business level in English
- Japanese skill is not required but helpful
- Excellent communication skills (written and verbal)
- Logistics experience is a plus (import / export)
- Proficient in Microsoft Office, especially in Word and Excel
- ERP system experience is a plus (We are using GP)
- Travel : 0-10% (possibly once a year)
- Legally authorized to work in the United States
Position Summary
Interface with customers, suppliers, transportation companies, importers, customs agents, etc., for the purposes of performing billing, collections, documentation, distributing, inventory control, A / P and A / R procedures, and other support tasks related to the international business of selling (as applicable) steel, steel products, aluminum coils, titanium, rolls and machinery produced by Nippon Steel Corporation, its affiliates, and other manufacturers. Work in close collaboration with Sales Representatives and Managers to support every aspect of sales activity.
Essential Functions and Responsibilities
A. Internal Duties & Responsibilities (as applicable)
1.Processing
Sales Order, Purchase Order and Order Profile : Create, record, system entry, reviewFinalize deliveries : Arrange, track, and record as applicableRegister new vendors in Kintone, as applicable.Help enter information pulled from GP for Credit ApplicationsIssue invoices based on terms for each businessMaintain and track InventoryEnter data related to Buying (importing, domestic), Selling (domestically, exports), transporting, coil tracking and other related data for our business in both GP and / or ExcelManage and report on data statistics for import and domestic by ports / countries as required for each business and / or Manager.Check documents for accuracy and communicate with customers, vendors and suppliers as needed / requestedMonitor AR status for each account and report issues to Sales Representatives and customers to mitigate overdue situationsAssist in creating forecast numbersAssist Sales Representative and / or GM to book tickets, reserve restaurants or any other requested accommodations for business tripsReport to Sales Representative and / or GM on news updates and / or changes pertaining to that businessLearn and use new EDI systems as requested and required for that businessCollaborate with Accounting and other NSTA personnel when there are questions regarding GPCreate sales related documents such as Invoice, Packing List, Sales Confirmation, PO, and other necessary documentsPrepare Month End Department reports and send internal report to applicable partiesProcess invoices from Vendors and related companies and forward to Accounting for paymentCreate / Process - Credit / Debit Memos and Write Offs, as necessaryOnce finalized by all necessary parties (e.g., Customers, Sales Managers, Vendors), handle documentation for claims and perform required claims processing with vendors and process debit / credit memos as needed.Verify deductions / debits from customers for claims and interface with AccountingGenerate Reports from GP and Excel, as requiredAdhere to all Company policies and business flowsTroubleshoot and resolve issues which may arise2. Communication / Interface
Work with other Sales Coordinators / Sales Representatives / Managers to support every aspect of sales activitiesMonth End Closing : Input all sales, purchase, expenses, claims and accruals, when needed in GP & send to General Manager for approval and send report to Accounting Departmento For roll business - must also report to NST
o Controlling Chicago Marine Insurance between Sales Coordinators
Monitor credit limits and terms with all customers and take appropriate actions when necessaryFollow up with Accounting requests for internal / external audit and with Sales Representatives and GM on self-audit mattersCommunicate with headquarters, accounting, personnel, IT, etc., as necessary, both internally and externallyB. External Duties and Responsibilities (as applicable)
Coordinate all aspects of import documentation and clearance, and shipping to destination to be cleared with import agentCommunicate with custom broker and instruct on import shipment details, along with providing instructions on moving shipments inlandFollow up with suppliers and customers to obtain / release import / export documentsProvide delivery instructions to port authority, warehouses, brokers, and trucking companiesFollow up with customer's accounting divisions for payments of past due invoices regarding their payment status and checking transportation for shipments.Reconcile inventory in warehouses, to assure its accuracy and that it matches NSTA internal data. If a discrepancy is found, the reason must be researched, and corrective action takenWork on special assignments / projects as requestedSecondary Administrative Responsibilities
Operate office equipment such as calculators, scanner, printer and duplicating machines, and other common equipment in officesOpen and route incoming mail, answers correspondences, prepares outgoing mail, and answers the telephone in a professional and courteous mannerPerform other job-related duties as assigned