Administrative Assistant (Innovation Department) Job

Administrative Assistant

Reference # : 45001-en_US Primary location : Lancaster, Pennsylvania Relocation offered : No Employment status : Full-Time Travel : What does it mean to work at Armstrong? It means being immersed in a supportive culture that recognizes you as a key player in Armstrong's future. We are a large company with a local feel, where you will get to know and collaborate with leadership and your colleagues across the company. By joining us, you'll have the opportunity to make the most of your potential. Alongside a competitive remuneration package, you will receive : A benefits package including : medical, dental, prescription drug, life insurance, 401k match, long-term disability coverage, vacation and sick time, product discount programs and many more. Personal development to grow your career with us based on your strengths and interests. A casual work environment where we have a recognition program for our team, and service awards. You will also be able to make the most of our fitness center and lunchtime cafe. A working culture that balances individual achievement with teamwork and collaboration. We draw on each other's strengths and allow for different work styles to build engagement and satisfaction to deliver results.

As our Administrative Assistant, you will report to the Sr. Manager Global Quality. You will be responsible for delivering timely, accurate, and proactive administrative support across a wide range of activities. The ideal candidate will be detail-oriented, resourceful, and able to anticipate needs and take ownership of tasks from start to finish. Strong communication, discretion, and the ability to manage multiple priorities under deadline are essential.

What's in it for you? High visibility & impact - Partner directly with R&D, New Product Development, and senior leaders on key initiatives. Engaging variety - Manage diverse responsibilities, from event coordination and executive support to travel logistics and intellectual property tracking. Professional growth - Build expertise with Microsoft Office, SAP, and cross-functional collaboration in a fast-paced, innovative environment.

What does an Administrative Assistant do? Administrative partner for R&D, Building Science, Business and Operations Support, New Product Development, Design, and Quality leaders. Manages and coordinates standard work to support, Stage-Gate processes, training events, and internal group meetings and cross-functional program meetings. Independently schedules, prepares for, and supports meetings with full logistics coordination, including room setup, hybrid connectivity, materials, and follow-up notes. Prepares high-quality presentations, reports, and documents in Microsoft Word, Excel, and PowerPoint, ensuring formatting and content align with brand standards. Provides support for intellectual property recordkeeping and audits (patents, NDAs). Manages calendars with confidence and authority to prioritize and resolve conflicts independently. Coordinates domestic and international travel logistics, including visa processing and documentation. Initiates and follows through on expense reporting and purchasing workflows using SAP and PaymentNet systems. Supports onboarding and offboarding processes by partnering with IT, facilities, and HR to ensure seamless execution. Maintains team budget tracking, supply ordering, and monthly reporting needs. Communicates effectively and professionally with all levels of management, vendors, and cross-functional partners. Takes initiative to resolve administrative challenges independently, without waiting for instruction or escalation. Member of the Awards Committee and processing awards for Technology Provides back-up support to other administrative assistants as needed.

Required Qualifications High school diploma or GED required; associate or bachelor's degree preferred. 3-5 years of experience in an administrative, operations, or coordination role, ideally in a corporate or technical environment. Strong proficiency with Microsoft Office tools (Outlook, Word, Excel, PowerPoint, SharePoint);

What will make you successful? Excellent written and verbal communication skills, including professional email etiquette. Demonstrated ability to prioritize, manage competing deadlines, and follow through without constant oversight. High attention to detail and organizational discipline, especially in event planning and meeting preparation. Proven track record of handling confidential information with discretion and sound judgment. Positive, proactive approach to work with a strong sense of ownership and accountability. Comfort navigating ambiguity and taking initiative to solve problems independently.

What will make you stand out? Experience with SAP or similar systems. Experience with Power BI. Bachelor's degree.

Physical and Mental Demands The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to : sit for prolonged periods; repetitive motion of hands / wrists / fingers; concentrate and repeat the same physical or mental activities over and over; think analytically and be exact or highly accurate; make decisions such as to identify complex problems, develop options and implement solutions; work in a team; ability to maintain regular, punctual attendance consistent with the ADAAA, FMLA and other federal, state and local standards; pay attention to and remember details; communicate effectively including active listening to understand points being made, and asking appropriate questions and not interrupting inappropriately; speak to convey information effectively; write to communicate effectively as appropriate for the needs of the audience; read to understand work related documents; move between different physical locations within and between buildings; and push, pull, carry and lift in the normal course of travel.

Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Requires working indoors in environmentally controlled conditions with standard level of noise common to an office environment including office equipment and co-workers speaking to each other and on phones. Employees are required to wear personal protective equipment when entering the floor of manufacturing facilities based on the specific requirements of each location.

Why should you join Armstrong World Industries? Armstrong World Industries (AWI) is an Americas leader in the design and manufacture of innovative interior and exterior architectural applications including ceilings, specialty walls and exterior metal solutions. With approximately $1.4 billion in revenue, AWI has about 3,700 employees and a manufacturing network of 21 facilities in North America.

At home, at work, in healthcare facilities, classrooms, stores, or restaurants, we offer interior solutions that help to enhance comfort, save time, improve building efficiency and