Talent.com
Patient Services Rep - Pediatrics Full-time Days

Patient Services Rep - Pediatrics Full-time Days

Northwestern Memorial HealthcareSaint Charles, IL, US
4 days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Company Description

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no matter where you work within the Northwestern Medicine system. At Northwestern Medicine, we pride ourselves on providing competitive benefits : from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, we take care of our employees. Ready to join our quest for better?

Job Description

The Patient Services Representative reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

  • Performs customer service functions in the medical practice office. Ensures highest level of customer service is provided to the patients and company representatives over the phone and in person. Performs business office responsibilities.

Responsibilities :

  • Greets patients as they enter the office. Obtains required patient information and performs patient registration, including verifying insurance information and collecting co-pays and outstanding balances.
  • Obtains and updates patient demographic information and company information from all patients.
  • Answers phone and schedules appointments.
  • Directs and documents patient calls as appropriate.
  • Coordinates scheduling of outside testing for patients.
  • Serves as liaison between patient and practice.
  • Provides back-up for scheduling appointments
  • Performs all aspects of daily work in a manner which contributes to and ensures an environment of patient safety and confidentiality.
  • Completes daily reconciliation report to assure charges have been entered correctly
  • Pulls charts and readies them for the next day appointments; files completed patient charts daily.
  • Files test / procedure results inpatient's medical record after physician has signed off on the results.
  • Liaisons with company representatives or potential employees to assure correct services are provided.
  • Reviews Epic chart prior to patient appointments making sure consents are within the past 12 months and the insurance card is current.
  • Responds to all medical record requests from patients, insurance companies, physician offices, subpoenas, and legal requests per protocol.
  • Responds to all medical record requests from patients, insurance companies, physician offices, subpoenas, and legal requests per protocol.
  • Qualifications

    Required

  • High school diploma or GED equivalent.
  • Zero (0) to two (2) years’ experience in a customer service position.
  • Preferred

  • Bachelor’s degree.
  • One to three years prior Physician office experience.
  • Working knowledge of medical terminology.
  • Additional Information

    Northwestern Medicine is an affirmative action / equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

    If we offer you a job, we will perform a background check that includes a review of any criminal convictions. A conviction does not disqualify you from employment at Northwestern Medicine. We consider this on a case-by-case basis and follow all state and federal guidelines.

    Benefits

    We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.

    Create a job alert for this search

    Patient Service Rep • Saint Charles, IL, US

    Related jobs
    • Promoted
    Pediatrics

    Pediatrics

    CompHealthJoliet, Illinois, US
    Full-time
    Pediatrics physician employment in Illinois : This position is in the greater Chicago metropolitan area.This Illinois town is more laid-back and less expensive than other areas of Chicago, IL.The t...Show moreLast updated: 30+ days ago
    • Promoted
    Pediatrics

    Pediatrics

    The Inline GroupJoliet, Illinois, US
    Full-time
    Pediatrics physician employment in Illinois : The Inline Group -.Hours : Monday - Friday | One Half-Day Saturday per Month | 10 Hour Shifts 4 Days per Week or 8 Hour Shifts 5 Days per Week.Call Sched...Show moreLast updated: 30+ days ago
    • Promoted
    Patient Service Rep Multispecialty Full-time Days

    Patient Service Rep Multispecialty Full-time Days

    Northwestern Memorial HealthcareOak Brook, IL, US
    Full-time
    At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace.This patient-first approach is what sets us apart as a leader in the healthcare industry.A...Show moreLast updated: 30+ days ago
    • Promoted
    Physician Assistant (PA) - Pediatrics - General / Other - $115,000 to $120,000 per year in Mattoon, IL

    Physician Assistant (PA) - Pediatrics - General / Other - $115,000 to $120,000 per year in Mattoon, IL

    LocumJobsOnlineAurora, Illinois, US
    Full-time +1
    LocumJobsOnline is working with CompHealth to find a qualified Pediatrics PA in Mattoon, Illinois, 61938!.Immediate need for an experienced Pediatric Physician Assistant (PA-C) or Nurse Practitione...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Patient Services Rep - Internal Medicine and Peds Part-time Days

    Patient Services Rep - Internal Medicine and Peds Part-time Days

    Northwestern Medicine Central DuPage HospitalNaperville, IL, US
    Part-time
    Patient Services Rep - Internal Medicine and Peds Part-time Days.The Patient Services Representative reflects the mission, vision, and values of NM, adheres to the organization's Code of Ethics and...Show moreLast updated: 17 hours ago
    • Promoted
    Nurse Practitioner (NP) - Pediatrics - General / Other - $115,000 to $120,000 per year in Mattoon, IL

    Nurse Practitioner (NP) - Pediatrics - General / Other - $115,000 to $120,000 per year in Mattoon, IL

    LocumJobsOnlineAurora, Illinois, US
    Full-time +1
    LocumJobsOnline is working with CompHealth to find a qualified Pediatrics NP in Mattoon, Illinois, 61938!.Immediate need for an experienced Pediatric Physician Assistant (PA-C) or Nurse Practitione...Show moreLast updated: 30+ days ago
    • Promoted
    Patient Services Rep - Internal Medicine and Peds Part-time Days

    Patient Services Rep - Internal Medicine and Peds Part-time Days

    Northwestern Memorial HealthcareNaperville, IL, US
    Part-time
    At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace.This patient-first approach is what sets us apart as a leader in the healthcare industry.A...Show moreLast updated: 4 days ago
    • Promoted
    Patient Services Rep OBGYN Part-time Days

    Patient Services Rep OBGYN Part-time Days

    Northwestern Memorial HealthcareGeneva, IL, US
    Part-time
    At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace.This patient-first approach is what sets us apart as a leader in the healthcare industry.A...Show moreLast updated: 21 days ago
    • Promoted
    Physician (MD / DO) - Pediatrics - General / Other in Chicago Heights, IL

    Physician (MD / DO) - Pediatrics - General / Other in Chicago Heights, IL

    LocumJobsOnlineAurora, Illinois, US
    Full-time
    LocumJobsOnline is working with The Inline Group to find a qualified Pediatrics MD in Chicago Heights, Illinois, 60411!.Aunt Martha's Health & Wellness -. Friday | One Half-Day Saturday per Mont...Show moreLast updated: 30+ days ago
    • Promoted
    Patient Services Rep Float Full-time Days

    Patient Services Rep Float Full-time Days

    Northwestern Memorial HealthcareSycamore, IL, US
    Full-time
    At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace.This patient-first approach is what sets us apart as a leader in the healthcare industry.A...Show moreLast updated: 30+ days ago
    • Promoted
    Travel Physical Therapist (PT) - $1,820 to $3,000 per week in Tinley Park, IL

    Travel Physical Therapist (PT) - $1,820 to $3,000 per week in Tinley Park, IL

    AlliedTravelCareersAurora, Illinois, US
    Full-time
    AlliedTravelCareers is working with CompHealth to find a qualified Physical Therapist (PT) in Tinley Park, Illinois, 60478!. When it comes to finding the perfect locums assignment, sometimes it is a...Show moreLast updated: 6 days ago
    • Promoted
    Patient Services Rep - Family Medicine Full-time Days

    Patient Services Rep - Family Medicine Full-time Days

    Northwestern Memorial HealthcareGeneva, IL, US
    Full-time
    At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace.This patient-first approach is what sets us apart as a leader in the healthcare industry.A...Show moreLast updated: 18 days ago
    • Promoted
    Locum Nurse Practitioner (NP) - Pediatrics - General / Other - $70 to $90 per hour in Chicago, IL

    Locum Nurse Practitioner (NP) - Pediatrics - General / Other - $70 to $90 per hour in Chicago, IL

    LocumJobsOnlineAurora, Illinois, US
    Full-time
    LocumJobsOnline is working with CompHealth to find a qualified Pediatrics NP in Chicago, Illinois, 60609!.CompHealth exists to make the locums process easier. Not only will we search for jobs that f...Show moreLast updated: 27 days ago
    • Promoted
    Patient Services Rep - Internal Medicine and Peds Full-time Days

    Patient Services Rep - Internal Medicine and Peds Full-time Days

    Northwestern Memorial HealthcareNaperville, IL, US
    Full-time
    At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace.This patient-first approach is what sets us apart as a leader in the healthcare industry.A...Show moreLast updated: 4 days ago
    • Promoted
    Pediatrics

    Pediatrics

    Endeavor HealthNone, IL, US
    Full-time
    Endeavor Health seeks an exceptional.Pediatrician to provide general pediatric care at our Vernon Hills, IL location.Endeavor’s Department of Pediatrics has many distinguished faculty and attending...Show moreLast updated: 1 day ago
    • Promoted
    Nurse Practitioner (NP) - Pediatrics - General / Other in Illinois, IL

    Nurse Practitioner (NP) - Pediatrics - General / Other in Illinois, IL

    LocumJobsOnlineAurora, Illinois, US
    Full-time +1
    LocumJobsOnline is working with Healthcare Connections to find a qualified Pediatrics NP in Illinois, Illinois, 62234!.Northern Illinois Pediatric Nurse Practitioner Primary Care.An exciting opport...Show moreLast updated: 30+ days ago
    • Promoted
    Physician (MD / DO) - Pediatrics - General / Other in Joliet, IL

    Physician (MD / DO) - Pediatrics - General / Other in Joliet, IL

    LocumJobsOnlineJoliet, IL, US
    Full-time
    LocumJobsOnline is working with The Inline Group to find a qualified Pediatrics MD in Joliet, Illinois, 60432!.Aunt Martha's Health & Wellness -. Friday | One Half-Day Saturday per Month | 10 Ho...Show moreLast updated: 30+ days ago
    • Promoted
    Travel Registered Nurse (RN) - Pediatrics - $1,930 to $2,140 per week in Peoria, IL

    Travel Registered Nurse (RN) - Pediatrics - $1,930 to $2,140 per week in Peoria, IL

    TravelNurseSourceAurora, Illinois, US
    Full-time
    TravelNurseSource is working with LRS Healthcare to find a qualified Pediatrics RN in Peoria, Illinois, 61603!.Ready to start your next travel adventure? LRS Healthcare offers a full benefits packa...Show moreLast updated: 9 days ago