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Operations Leader

Operations Leader

CPF Dental LLCFranklin, TN, US
5 days ago
Job type
  • Full-time
Job description

Job Description

Job Description

About the Role :

The Operations Leader at Mid TN Dentistry Franklin-512 plays a pivotal role in ensuring the seamless and efficient functioning of our dental practice within the Health Care and Social Assistance industry. This position is responsible for overseeing daily operations, optimizing workflows, and enhancing patient experience through effective management of staff and resources. The Operations Leader will collaborate closely with clinical and administrative teams to implement best practices, maintain compliance with healthcare regulations, and drive continuous improvement initiatives. By leveraging data-driven insights and leadership acumen, this role aims to maximize operational efficiency while upholding the highest standards of patient care and safety. Ultimately, the Operations Leader will contribute significantly to the growth and reputation of our practice by fostering a positive, productive, and patient-centered environment.

Minimum Qualifications :

  • Bachelor’s degree in Healthcare Administration, Business Management, or a related field.
  • Minimum of 5 years of experience in healthcare operations or practice management, preferably in a dental or medical setting.
  • Strong knowledge of healthcare regulations, compliance standards, and patient privacy laws (e.g., HIPAA).
  • Proven leadership experience with the ability to manage multidisciplinary teams effectively.
  • Excellent communication, organizational, and problem-solving skills.

Preferred Qualifications :

  • Master’s degree in Healthcare Administration or Business Administration.
  • Experience with dental practice management software and electronic health records (EHR) systems.
  • Certification in healthcare management or practice management (e.g., CPHQ, CMPE).
  • Familiarity with quality improvement methodologies such as Lean or Six Sigma.
  • Background in financial management and budgeting within a healthcare environment.
  • Responsibilities :

  • Manage and coordinate daily operational activities to ensure smooth practice functioning and high-quality patient care.
  • Lead, mentor, and develop administrative and support staff to achieve performance goals and maintain a collaborative team environment.
  • Implement and monitor compliance with healthcare regulations, safety protocols, and organizational policies.
  • Analyze operational data and key performance indicators to identify areas for process improvement and cost optimization.
  • Collaborate with clinical leadership to align operational strategies with patient care objectives and enhance overall service delivery.
  • Oversee scheduling, patient flow, and resource allocation to maximize efficiency and minimize wait times.
  • Manage vendor relationships, procurement, and inventory to ensure availability of necessary supplies and equipment.
  • Drive initiatives to improve patient satisfaction, including feedback collection and resolution of operational issues.
  • Skills :

    The Operations Leader will utilize strong leadership and interpersonal skills daily to motivate and guide staff towards achieving operational excellence and superior patient care. Analytical skills are essential for interpreting performance metrics and identifying opportunities for process enhancements and cost savings. Effective communication skills enable the leader to liaise between clinical teams, administrative staff, and external partners, ensuring alignment and clarity in objectives. Knowledge of healthcare regulations and compliance is applied continuously to maintain a safe and legally compliant environment. Additionally, proficiency with healthcare technology systems supports efficient scheduling, record-keeping, and resource management, contributing to a streamlined patient experience.

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    Operation • Franklin, TN, US

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